Human Resources Generalist

AMADA AMERICA, INC.•High Point, NC
•$70,000 - $75,000•Onsite

About The Position

The Human Resources Generalist assists the Employee Relations Manager with employee relations matters, focusing on compliance with company policies, employment laws, and regulations across a multi-state organization. The role conducts comprehensive investigations of workforce conflicts and grievances, supports employee training and development, and assists across the full employee life cycle. The position works on site Monday through Friday at the assigned branch office in High Point, North Carolina, with a scheduled shift of 8 a.m. to 5 p.m. It is a non-exempt role with a stated pay range of $70,000–$75,000. Travel is very limited. The position has no subordinate staff and reports to the HR Employee Relations Manager.

Requirements

  • Bachelor’s degree in Human Resources or a related field, or a professional Human Resources certification.
  • At least 2 years of progressive Human Resources experience.
  • Knowledge of state and federal labor laws and requirements.
  • Experience with the UKG payroll/HRIS system.
  • Ability to maintain confidential information.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Excellent verbal and written communication, conflict resolution, and interpersonal skills.
  • High attention to detail and strong analytical skills.
  • Good organizational skills.
  • Ability to coordinate several priorities at one time, work harmoniously with others, and accept and follow instructions.
  • Ability to lift an average weight of 25 pounds daily.
  • Work on site five days a week at the assigned branch office.

Responsibilities

  • Mentor and coach all levels of management through employee relations matters.
  • Conduct exit interviews.
  • Answer questions within the scope of knowledge about state and federal labor laws.
  • Conduct complex and sensitive workplace investigations using thorough and objective processes, findings, and conclusions.
  • Recommend appropriate corrective actions, discipline, or policy changes following investigations.
  • Guide and support managers and employees on grievances, disputes, disciplinary actions, layoffs, and terminations.
  • Collaborate with Legal and leadership to resolve employee relations issues while ensuring consistency and fairness.
  • Ensure consistent application of company policies and procedures throughout the organization.
  • Draft and execute disciplinary letters and investigation reports.
  • Stay current with federal, state, and local employment laws, including CFRA, PAGA, and wage and hour laws, to support organizational compliance.
  • Maintain confidentiality and professionalism when handling sensitive information.
  • Assist employees with leaves of absence.
  • Assist Recruiting and Training & Development teams.
  • Speak English during emergencies and while performing job duties where there is potential for an emergency.
  • Prepare special reports as needed.
  • Assist with miscellaneous departmental duties.
  • Comply with the corporate environmental, health, and safety program as part of a commitment to an Injury-Free Environment.
  • Perform other related duties as assigned by management.
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