Human Resources Generalist

Jp Services • Houston, TX

5d • Onsite

About The Position

The HR Generalist advises management on staffing and employment decisions, interprets and implements HR policies, and resolves employee matters across Houston and Pecos. The role uses independent judgment to assess workforce needs, evaluate employee relations issues, and recommend practical solutions that support business operations and compliance. The anticipated workload is approximately 60% recruiting and workforce planning and 40% HR operations, with priorities adjusted to business needs.

Working under the general direction of the Vice President of Finance & Administration and with Division managers across Houston and West Texas, the HR Generalist assesses candidates, interprets policies, and develops recommendations for management. Management retains final approval of headcount, offers, compensation exceptions, terminations, and major policy changes. The role also performs the operational work needed to carry out its HR responsibilities. This is the first addition in a planned expansion of the Human Resources Department, with additional HR positions expected over time.

The position is based in Houston, Texas, and supports field and office positions based in and mobilizing from Houston and Pecos. It is full-time, Monday through Friday during standard office hours, with occasional early, late, or weekend hours as needed. Travel is up to 10%, including occasional overnight trips. Work is mainly in an office setting, with occasional visits to yards and job sites.

Requirements

• Bachelor's degree in Human Resources, Business, Administration, or a related field.
• At least three years of HR and recruiting experience.
• Strong working knowledge of Microsoft Excel, Word, and Outlook.
• Valid Texas driver's license and acceptable driving record.
• Ability to pass a pre-employment background check and drug screen.
• Working knowledge of employment requirements affecting recruiting, wage and hour practices, equal employment opportunity, Form I-9, leave, and accommodations; ability to recognize when specialist advice is needed.
• Highly organized, with close attention to detail and follow-through.
• Clear, professional writing and speaking.
• Ability to build rapport with field employees, managers, and candidates from many backgrounds.
• Ability to handle confidential information with sound judgment and discretion.
• Ability to manage several open positions and deadlines at once without dropping details.
• Basic understanding of employment law (FLSA, EEO, Form I-9, FMLA), or a strong interest in learning it.
• Self-starter who asks questions, takes ownership, and looks for better ways to do the work.
• Service-minded approach to treating employees and candidates as customers.
• Ability to follow site safety rules and wear required PPE during occasional yard and job-site visits.
• Ability to occasionally lift and carry up to 10 pounds.

Nice To Haves

• Experience with an applicant tracking system or HR/payroll system.
• Exposure to industrial, construction, oil and gas, or other field-based workforces.
• Willingness to earn an aPHR or SHRM-CP certification within the first two years.

Responsibilities

• Lead recruiting for field and office positions based in and mobilizing from Houston and Pecos.
• Assess staffing priorities with Division managers and recommend hiring plans based on workload, skill gaps, turnover, and labor availability.
• Advise managers on job requirements, selection criteria, and position design.
• Post openings on job boards, social media, and the company website, and source candidates directly.
• Screen resumes, conduct interviews, evaluate candidates' qualifications, experience, and fit, and recommend finalists.
• Guide managers through candidate evaluation and resolve conflicting interview feedback.
• Schedule finalists and maintain the JP Services interview standard: interviews of at least 30 minutes, at least two JP Services interviewers per candidate, and two hiring sign-offs before an offer.
• Collect and evaluate interview scorecards and hiring sign-offs before offers are sent.
• Prepare offer letters and coordinate reference checks, background checks, drug screens, and motor vehicle records for driving positions.
• Build hiring pipelines through trade schools, colleges, Texas Workforce Commission offices, and veterans' programs; recommend partnerships based on workforce needs and results.
• Analyze vacancies, candidate pipelines, and time-to-fill; report hiring status weekly to the VP of Finance & Administration and recommend changes to recruiting practices or staffing plans.
• Coordinate new hires, terminations, and title or pay rate changes using applicable checklists, ensuring required steps are completed accurately and on time.
• Manage onboarding and lead new-hire orientation; collect onboarding paperwork and Employee Handbook acknowledgments.
• Complete Form I-9 employment eligibility verification within required timelines.
• Maintain accurate, confidential personnel files and HR system records.
• Serve as the first point of contact for the HR mailbox.
• Evaluate employee questions concerning policies, pay, and benefits; resolve issues within delegated authority and recommend solutions requiring management approval.
• Guide employees through benefits enrollment and open enrollment, interpret benefits and leave policies, and evaluate leave requests in coordination with the PEO.
• Partner with Finance & Administration on overlapping duties, including payroll setup, pay changes, final pay, and administration.
• Manage the company uniform program, including ordering, issuing, and tracking uniforms; identify service or cost issues and recommend improvements.
• Work with the company's PEO on payroll, benefits, and HR compliance matters.
• Partner with Safety Division employees and third-party safety administrators to evaluate employee matters.
• Prepare weekly and monthly HR reports for Executive Management.
• Interpret hiring, turnover, and employee-relations trends and recommend actions to improve staffing stability and management practices.
• Represent HR in company-wide initiatives.
• Support compliance work, including required postings, EEO-1 reporting, unemployment claims, and employment verifications.
• Lead assigned HR improvement projects and support Employee Handbook updates and policy rollouts.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level