Human Resources Generalist

Support Solutions•Memphis, TN

15d•Hybrid

About The Position

Provides the day-to-day human resources support for the assigned region and serve as backup for the Human Resource Manager. Advises management in appropriate resolution of employee relations issues in absence of HR Manager. Keeps records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and ensure these are filed in a timely manner. Sets up new hire onboarding and assist new hires with navigating the Paylocity onboarding. Conducts pre-hire background checks, including ISIS, Abuse, Felony, Sex Offender, OIG, SAM, ICOTS, Drug Offender, Data Facts, Fingerprints, personal references, and employment verifications in a timely manner and in compliance with DIDD, ECF, DCS, MHH and agency requirements. Maintains databases and completes a quarterly audit of driver license, education, TB Skin tests, and other required documents and notifies staff and managers of expiration dates. Maintains database of ECF employees and ensures monthly and annual registry checks are completed. Ensure I-9s are completed correctly (both in Paylocity and on paper), complete E-Verify in a timely manner, retain copies of required legal employment documents, maintain database of employment documents that have an expiration date and notify employees when new documents are required, upload any paper I-9s and E-Verify documents into Paylocity. Ensure that terminated files are stored appropriately. Maintains a list of current job openings, post jobs in Paylocity, and posts job openings for promotional opportunities on the bulletin board. Recruits, screens, interviews, and selects employees to fill vacant positions. Assists with completing Employment Verifications. Maintains the PRN list for availability, keeping in contact with the PRNs to ensure they are being utilized and routing them to the appropriate Program Manager or Home Manager. Assist employees with FMLA and Short Term Disability paperwork. Prepares employee separation notices and related documentation. Exhibits behaviors and best practices that are consistent with the vision and values of SSMS. Maintain a well groomed, professional appearance at all times. Maintain decorum and a high degree of courteous and quality communication between the various departments and parties concerned. Practices safe work habits to eliminate and control potential safety and health hazards and to maintain a safe work environment. Attends all safety training as scheduled. Work as part of the team to ensure that SSMS Quality Management principles (Plan, Measure, Assess. Improve) are practiced and achieved. Operates SSMS and personal transportation in a safe and healthy manner. Performs other job-related duties as may be assigned by designated and/or authorized staff.

Requirements

AA Degree or 2 years of experience in the field of Human Resources.
Technical writing skills to include authoring of Employee Handbooks, newsletters, publications, etc.
Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, drug screening and felony offender listing.
Must meet all training requirements and keep training current.
Effective verbal and written communication skills.
Effective organizational skills, able to complete heavy workloads within established time frames, and perform with frequent interruptions and/or distractions.
Effective interpersonal skills, able to establish and maintain cooperative working relationships with others, ability to interact appropriately with others in various contexts and purposes.
Must be able to practice confidentiality in all matters pertaining to clients and employees.
Has effective time management in the office and in the field and adjust priorities quickly as circumstances dictate.
Can perform a variety of duties, often changing from one task to another, in a job that may require significant differences in technology, techniques, environmental factors, physical demands, or work situations.
A working knowledge of community resources.
Keeps a professional appearance.
Able to follow instructions and work independently.
Have a thorough knowledge of computer software programs needed to complete job tasks.
Have a general knowledge of office machines. (Fax, Printers, Copiers, etc.).
Understands protocol when working with individuals with developmental disabilities.
Thorough knowledge of rules, regulations, policies, and procedures.
Possess a high degree of leadership and a lead by example mindset, make appropriate job decisions following standard office policies and procedures, recognize an emergency situation and take appropriate action, think through the consequences of a decision prior to making it.
Employee must also provide any medical records required to comply with regulations in force through any governing entity related to business operations and to meet policy and procedure requirements of Support Solutions.
The employee is regularly required to stand and/or walk for prolonged periods of time.
She/he may also be required to sit for short or long periods of time while completing other duties and responsibilities.
There is also a requirement to be able to occasionally stoop, kneel, or crouch and to reach with the hands and arms.
She/he must be able to drive/travel for short periods of time to attend meetings, trainings, or perform site visits or for longer trips that will require overnight stays to attend meetings and training workshops.
The employee must have a full range of body movements including the use of his/her hands to handle computers and other office equipment.
The ability to bend the body, to reach for objects, and to crouch when needed are also required.
The employee must have command of all five senses: sight, hearing, touch, smell, and taste.
Specific vision abilities required include close vision, distant vision, and depth perception.
These vision requirements in each area must be sufficient to shift in focus from reading dossiers and operating office equipment.
There is also a requirement to talk and listen for prolonged periods both on the telephone and face to face.
The employee must have the ability to occasionally lift to 20 pounds.
Valid state issued Driver License.
Valid automobile insurance if personal vehicle is used for work purposes.

Responsibilities

Provides the day-to-day human resources support for the assigned region and serve as backup for the Human Resource Manager.
Advises management in appropriate resolution of employee relations issues in absence of HR Manager.
Keeps records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and ensure these are filed in a timely manner.
Sets up new hire onboarding and assist new hires with navigating the Paylocity onboarding.
Conducts pre-hire background checks, including ISIS, Abuse, Felony, Sex Offender, OIG, SAM, ICOTS, Drug Offender, Data Facts, Fingerprints, personal references, and employment verifications in a timely manner and in compliance with DIDD, ECF, DCS, MHH and agency requirements.
Maintains databases and completes a quarterly audit of driver license, education, TB Skin tests, and other required documents and notifies staff and managers of expiration dates.
Maintains database of ECF employees and ensures monthly and annual registry checks are completed.
Ensure I-9s are completed correctly (both in Paylocity and on paper), complete E-Verify in a timely manner, retain copies of required legal employment documents, maintain database of employment documents that have an expiration date and notify employees when new documents are required, upload any paper I-9s and E-Verify documents into Paylocity.
Ensure that terminated files are stored appropriately.
Maintains a list of current job openings, post jobs in Paylocity, and posts job openings for promotional opportunities on the bulletin board.
Recruits, screens, interviews, and selects employees to fill vacant positions.
Assists with completing Employment Verifications.
Maintains the PRN list for availability, keeping in contact with the PRNs to ensure they are being utilized and routing them to the appropriate Program Manager or Home Manager.
Assist employees with FMLA and Short Term Disability paperwork.
Prepares employee separation notices and related documentation.
Exhibits behaviors and best practices that are consistent with the vision and values of SSMS.
Maintain a well groomed, professional appearance at all times.
Maintain decorum and a high degree of courteous and quality communication between the various departments and parties concerned.
Practices safe work habits to eliminate and control potential safety and health hazards and to maintain a safe work environment.
Attends all safety training as scheduled.
Work as part of the team to ensure that SSMS Quality Management principles (Plan, Measure, Assess. Improve) are practiced and achieved.
Operates SSMS and personal transportation in a safe and healthy manner.
Performs other job-related duties as may be assigned by designated and/or authorized staff.