HUMAN RESOURCES GENERALIST

Plainridge Park Casino•Plainville, MA

1d•Onsite

About The Position

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Requirements

Minimum of three years’ experience in a customer service position is required
Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook)
Excellent verbal and written skills.
Ability to maintain confidentiality of sensitive information.
Ability to multi-task and solve problems.
Excellent organizational skills, presentation skills and ability to work independently and collaboratively.
Exceptional customer service focus, including attention to producing quality results.
Must approach team member questions and concerns in a caring, confidential, and helpful manner.
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces

Nice To Haves

Previous experience working in Human resources is desired.
iCIMS and UltiPro experience a plus.
Previous Canva experience
Adobe software knowledge (Photoshop, Illustrator, Premier, Acrobat) also a plus.
Previous work experience in employee and/or labor relations desired
Experience in designing and delivering training curriculum desired

Responsibilities

Fostering a fun environment
Being a gracious host to all guests and co-workers
Promoting a positive influence in the community and participating in company-sponsored events
Recruitment responsibilities, including sourcing and screening candidates, coordinating the interview process, and facilitating offers and employment negotiations, all while ensuring candidates have a pleasant experience
Oversee databases, software, and human resources computer systems
Analyzing HRIS systems, monitor performance, and resolve issues with or HR reporting
Manage and resolve employee relations issues
Conducts effective, thorough and objective investigations in employee/labor relations cases, harassment, or EEOC issues
Works closely with management and employees to improve work relationships, build morale, increase productivity and retention
Consults with management regarding interpretation and administration of human resource policies, programs, procedures and compliance with applicable state/federal statutes and regulations
Performs Generalist duties of employee selection, placement, training, development, compensation, benefits, employee & labor relations, health and safety
Perform other duties as assigned.

Benefits

wellness programs designed to support our team members' financial, physical, and mental well-being
day-one medical coverage
401(k) matching
annual performance bonus
Paid time off is earned according to the local policy and increases with the length of employment.

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