Human Resources Generalist

Central Community College Applicant SiteColumbus, OH

About The Position

Provides technical assistance to staff, faculty, supervisors, and applicants using HR systems, including the online hiring platform and HRIS. Troubleshoots system errors, guides users through system functions, and escalates complex issues when necessary. Monitors system workflows and identifies opportunities to improve efficiency, accuracy, and user experience. Recommends enhancements to HR processes, documentation, and system functionality to support continuous improvement across HR operations.

Requirements

  • Technical assistance with HR systems (online hiring platform, HRIS)
  • Troubleshooting system errors
  • Guiding users through system functions
  • Escalating complex issues
  • Monitoring system workflows
  • Identifying opportunities for efficiency, accuracy, and user experience improvements
  • Recommending enhancements to HR processes, documentation, and system functionality

Responsibilities

  • Provides technical assistance to staff, faculty, supervisors, and applicants using HR systems, including the online hiring platform and HRIS.
  • Troubleshoots system errors, guides users through system functions, and escalates complex issues when necessary.
  • Monitors system workflows and identifies opportunities to improve efficiency, accuracy, and user experience.
  • Recommends enhancements to HR processes, documentation, and system functionality to support continuous improvement across HR operations.
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