Human Resources Generalist at the Warren Street Hotel

Crosby Hotel LLC • New York, NY

19h • Onsite

About The Position

Warren Street Hotel, Firmdale’s New York property, is seeking a dynamic and people-focused Human Resources Generalist to support our team culture, employee experience, and day-to-day HR operations. This is a fully on-site role ideal for someone who thrives in a fast-paced luxury hospitality environment and enjoys balancing recruitment, employee relations, payroll administration, and team engagement. The Human Resources Generalist plays a key role in attracting top talent, supporting employees and managers, ensuring payroll accuracy, and fostering a positive workplace culture. This individual will be a visible and approachable presence throughout the hotel, helping bring our values of Passion, Enthusiasm, Resilience, Attention to Detail, and Relationships to life.

Requirements

• 2+ years of Human Resources experience, preferably in hospitality
• Experience with payroll processing and recruitment
• Strong understanding of employee relations and HR best practices
• Excellent communication, organization, and problem-solving skills
• Ability to handle sensitive matters with discretion and professionalism
• Proficiency in Microsoft Office Suite

Nice To Haves

• ADP Workforce Now experience strongly preferred
• Bachelor’s degree or equivalent HR training/certification preferred

Responsibilities

• Manage full-cycle recruitment for hotel positions
• Source candidates through job boards, networking, and industry outreach
• Coordinate interviews, references, offers, and pre-employment checks
• Maintain candidate pipelines for future openings
• Lead onboarding processes and ensure smooth new hire integration
• Support orientation and training coordination
• Process payroll accurately using ADP Workforce Now
• Support managers and employees with timekeeping, PTO, and self-service tools
• Maintain employee records and ensure compliance with wage and hour laws
• Assist with benefits administration and HR documentation
• Support managers with coaching, policy interpretation, and employee concerns
• Conduct or assist with workplace investigations and follow-up actions
• Manage review schedules including introductory and annual evaluations
• Promote fair and consistent application of policies and procedures
• Support employee recognition programs and engagement initiatives
• Assist with staff events, internal communications, and morale-building programs
• Build strong relationships across all hotel departments

Benefits

• Competitive compensation
• Paid time off, including vacation, sick, and personal days
• Medical, dental, and vision insurance
• Life insurance
• Transit benefits
• Retirement savings options
• Education reimbursement opportunities
• Complimentary staff meals
• Uniform dry cleaning
• Career growth within a luxury hospitality company
• Employee appreciation events and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees