Human Resources

HeartWell Services LLC•Albuquerque, NM

About The Position

We are seeking a highly organized, detail-oriented, people-focused, proactive Human Resources Generalist. This role would be good for someone in an early-career or mid-level HR professional. The right candidate will thrive in a little chaos, be passionate about compliance, employee support, and workflow optimization. The HR Generalist plays a vital role in supporting a wide range of HR functions with a focus on payroll processing, onboarding, compliance, training compliance, incident management, and employee data management. Reporting directly to the Executive Director, this individual will work collaboratively with employees, leadership, and external agencies to ensure accurate, timely, and compliant HR operations across the organization.

Requirements

Bachelor's degree in business management or a related field
HR Certificate
Completed a minimum of 5 years of a related role and have a high school diploma or equivalent

Responsibilities

Provide support and backup for recruiting/onboarding, ensure all onboarding paperwork is complete and accurate, and in compliance with all state and federal laws.
Maintain status changes, evaluations, disciplinary actions forms, and training documentation. Administer leave programs, manage paid time off, and sick leave accrual balances.
Serve as the point of contact for staff and contractors for all HR needs.
Manage open enrollments, monitor monthly changes, and ensure ACA compliance.
Monitor and implement employee recognition programs.
Provide oversight and mentorship to all employees and supervisory staff regarding fair and equitable treatment of employees/contractors.
Be an impartial party and conduct investigations for grievances, discrimination/harassment claims.
Review all termination paperwork, ensure compliance with all state and federal laws, and company policies.
Conduct annual employment surveys, analyze results, and conduct exit interviews.
Maintain and create performance management plans.
Develop and implement agency-wide training.
Ensure compliance with all company policies and HCA standards.
Effectively develop and manage employee relations.
Provide field-based competencies for employees to promote critical information and process-based knowledge retention.
Map out annual training plans and requirements for all agency positions.
Develop training programs for any identified need.
Ensure compliance with NM New Hire, CCHS, PTO benefits, workforce solutions/UI, workers' compensation, DOL, and any legal requests.
Participate and monitor all unemployment claims and appeals as required.
Complete bi-weekly and monthly payroll process.
Ensure accurate timecard entries for appropriate work locations.
Track benefit contributions.
Respond to employees' inquiries regarding pay, deductions, garnishment, and all other questions.
Carry an on-call phone for Abuse, Neglect, and Exploitation claims from the state level only.
Participate as an impartial party in all state investigations.
Complete Immediate Action Safety Plans and Corrective Action Plans when necessary.
Maintain a database for open ANEs.