Human Resources Generalist

Ojo Spa ResortsLa Cienega, NM
Onsite

About The Position

Ojo Spa Resorts seeks a Human Resources Generalist to join the HR Department at Ojo Santa Fe Resort and Spa. The HR Generalist office is situated in Santa Fe, NM, amidst breathtaking high desert landscapes. Ojo Santa Fe Spa Resort offers a wide range of amenities and activities that promote relaxation and rejuvenation, including triple-filtered spring waters sourced from Ojo's own natural aquifer, renowned for their healing properties. Employees have privileges such as complimentary access to the pools from Monday to Thursday with a guest, and discounted rates on spa treatments and dining experiences. Beyond spa facilities, Ojo Santa Fe provides activities like hiking trails, a well-equipped gym, a Puppy Patch, and Chicken Chat sessions. The team values guests, each other, and the opportunity to work there. Ojo wants you to join the team and make Ojo Santa Fe Spa Resort your next career move! We are seeking a Human Resources Generalist to join diverse and inclusive teams in a world-class resort at Ojo Santa Fe Spa Resort and at times support operations of Caliente Mineral Springs Resort and Spa in Ojo Caliente, NM. Reporting to the Human Resources Manager, you will help ensure consistency within and between Ojo Spa Resorts and provide superior customer service to Resort General Managers, managers, and employees. This opportunity offers professional growth and fun as part of a high-performing HR team. Our mission is to provide genuinely gracious hospitality while stewarding and sharing sacred springs. Our CORE VALUES are: accountability, authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, teamwork.

Requirements

  • Bachelor's degree in Human Resources or other business-related field or an equivalent amount of experience and training preferred.
  • A minimum of three years HR experience in a majority of the functions listed above.
  • Prior HR experience in the hospitality industry a plus.
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
  • Knowledge of HR-related laws, regulations, and best practices.
  • Proficiency in Microsoft Office and HR-related software and systems.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong attention to detail and accuracy.
  • Ability to work independently and collaboratively as part of a team.
  • Strong organizational skills, with the ability to manage multiple priorities and deadlines.
  • Due to the natural environment of Ojo Spa Resorts, must be comfortable outdoors, navigating uneven ground, diverse terrain, and multiple stairs.
  • Ability to sit for long periods of time, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 40 pounds or less.
  • The position requires manual dexterity; auditory and visual skills; the ability to follow written and oral instructions and procedures; and the ability to speak and communicate in a professional manner.

Nice To Haves

  • Prior HR experience in the hospitality industry a plus.
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

Responsibilities

  • Recruitment and Retention
  • Orientation and Onboarding
  • Employee Relations
  • HRIS (Paylocity)
  • Total Rewards: PTO, FMLA, Benefits, Discounts, Perks, EAP
  • Safety/Workers Compensation
  • Job Descriptions
  • Performance Management
  • Training and Development
  • General HR Department Operations at Ojo Spa Resorts
  • Ensure consistency within and between Ojo Spa Resorts (Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa)
  • Provide superior customer service to the Resort General Managers, managers, and employees

Benefits

  • Medical
  • Dental
  • Vision
  • generous 401k (with employer match) after applicable waiting periods
  • Employee Assistance Program (EAP)
  • Paid Sick Time
  • Paid Time Off
  • Ongoing training to build critical skills for current and future roles
  • Numerous Growth & Developmental Opportunities
  • Competitive Compensation
  • Discounted Employee Lunch
  • Free Lunch/Dinner on Thanksgiving & Christmas
  • Employee Appreciation Lunches
  • Above and Beyond Awards - Ojo Bucks
  • Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
  • 40% off Spa Treatments (includes private pools and private Ojitos)
  • 40% off at the Restaurants
  • 20% off at the Gift Shops
  • Discounted Lodging Rate
  • Hiking Trails
  • Ojo Santa Fe: Gym, Puppy Patch, Chicken, Temazcal Renewal Ceremony (if space available) & Birthday Ojo Bucks Vouchers
  • Ojo Caliente: Guided Meditation Sessions, Yoga Workshops (if space available) & Monthly Birthday Treats
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