Conseiller(ère) en ressources humainesHuman Resources Generalist

IPEX Group•Saint-Jacques, QC

5d•Onsite

About The Position

The Human Resources Generalist supports the delivery and implementation of HR programs, policies, and procedures across a range of functions, including recruitment, performance management, and employee relations. Acting as a primary point of contact for an assigned client group and/or location, the incumbent partners closely with Corporate HR and Centers of Expertise (COEs) to address operational HR needs and contribute to local initiatives.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Industrial Relations, or a related field, or an equivalent combination of education and experience.
3 to 5 years of experience in a Human Resources role, with experience working in a unionized environment, preferably in the manufacturing sector.
Proven experience in unionized environments, including day‑to‑day labour relations support and collaboration with union representatives.
Strong Knowledge of collective agreements, including the ability to interpret, apply, and advise leaders and employees on provisions accurately and consistently.
Skilled in providing timely guidance while exercising tact, diplomacy, and sound judgment, especially in sensitive or high‑pressure situations
Demonstrated ability to coach, influence, and support leaders and employees at various levels of the organization.
Strong analytical and problem-solving skills, with the ability to assess situations, interpret information, and make sound recommendations based on experience and applicable policies or legislation.
Ability to work both independently and collaboratively within a team environment.
Excellent interpersonal, communication, and conflict resolution skills, with a high level of professionalism, diplomacy, and discretion.
Proven ability to build effective working relationships and collaborate with cross-functional partners.
Bilingual French and English

Responsibilities

Act as a trusted advisor to the management team by promoting sound human resources practices that foster a respectful, inclusive, and productive work environment.
Support managers in a unionized environment, providing guidance on the interpretation and application of collective agreements, labour standards, and company policies.
Serve as a resource for labour relations, including participation in grievance handling, investigations, disciplinary processes, and supporting negotiations preparation, in collaboration with HR leadership.
Establish and deliver effective onboarding and orientation programs to ensure a successful employee integration experience.
Advise and coach managers and employees on HR matters, including conflict resolution, performance management, attendance management, and workplace concerns; escalate complex cases to Centers of Expertise (COEs) as required.
Contribute to maintaining a positive union–management relationship and promoting a harmonious workplace climate.
Implement innovative HR initiatives that enhance employee engagement, mobilization, and retention.
Partner with leaders to support employee development through workforce planning, career pathing, and coaching.
Play an active role in driving employee engagement initiatives and monitoring workplace climate.
Act as a liaison between employees, management, Corporate HR, and payroll to ensure effective communication and issue resolution.
Coordinate disability management and return-to-work processes for non-occupational injuries or illnesses, in compliance with applicable legislation and internal policies.
Deliver HR-related training to supervisors and employees and maintain accurate training records.
Support HR Business Partners and COEs in analyzing HR trends and metrics to inform decision-making.
Conduct exit interviews and provide insights to support continuous improvement.
Develop, update, and maintain site-specific HR policies, procedures, and documentation in alignment with corporate standards and Quebec legal requirements.