Human Resources Generalist

Frederik Meijer Gardens & Sculpture Park • Grand Rapids, MI

13d • Hybrid

About The Position

The Human Resources Generalist plays a key role in delivering outstanding HR service throughout the employee lifecycle. From onboarding new team members to supporting employee relations, recruiting, HR operations, and engagement initiatives, this position helps ensure employees and managers receive responsive, accurate, and people-focused support. Behind every team is a strong employee experience. From welcoming new hires and supporting managers to improving processes and solving day-to-day challenges, the Human Resources Generalist helps create an environment where employees can do their best work and our organization can continue to thrive.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field, or an equivalent combination of education and experience.
• Three to five years of progressive Human Resources experience.
• Strong understanding of HR principles, employment law, HR best practices, and employee lifecycle processes.
• Excellent customer service, interpersonal, communication, and organizational skills.
• Ability to manage multiple priorities while maintaining confidentiality and professionalism.
• Proficiency with Microsoft Office and HRIS systems.

Nice To Haves

• Experience supporting multiple HR functional areas including onboarding, employee relations, recruiting, and HR operations.
• Experience using Paycor or similar HRIS platforms.
• Continuous improvement mindset with strong analytical and problem-solving abilities.
• PHR or SHRM-CP certification.

Responsibilities

• Coordinate employee onboarding, orientation, and lifecycle transactions including new hires, promotions, transfers, leaves, and separations.
• Ensure HR documentation and employee records are completed accurately and on time.
• Support offboarding activities and transition processes while providing excellent customer service.
• Serve as a trusted HR resource for employees regarding policies, procedures, and routine employment questions.
• Partner with managers on HR processes, policy interpretation, and employee support.
• Assist with employee concerns while escalating more complex matters appropriately.
• Coordinate recruiting activities including job postings, interview scheduling, candidate communication, reference checks, and pre-employment activities.
• Partner with hiring managers to deliver an exceptional candidate experience.
• Support hiring events, employment branding initiatives, and workforce planning efforts as needed.
• Maintain HRIS records, personnel files, and workforce data with accuracy and confidentiality.
• Process HR transactions and generate reports to support business operations.
• Assist with payroll, benefits administration, and compliance with employment laws and organizational policies.
• Coordinate employee engagement, recognition, wellness, communications, and training initiatives.
• Recommend improvements to HR processes, workflows, and service delivery.
• Support implementation of new HR programs, technology, and organizational initiatives.

Benefits

• Support employees throughout every stage of the employment lifecycle.
• Partner with leaders across the organization to create an exceptional employee experience.
• Gain broad exposure across recruiting, employee relations, HR operations, engagement, compliance, and workforce initiatives.
• Contribute to process improvements that strengthen HR service delivery across the Gardens.
• Join a collaborative HR team committed to innovation, service excellence, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level