Human Resources Generalist (Goldenvoice)

AEG Worldwide•Indio, CA

About The Position

The Human Resources (HR) Generalist is responsible for overseeing various areas of the HR life cycle, with a primary focus on employee relations, payroll, and talent acquisition support. The individual will provide ongoing support to employees & managers in the areas of policy interpretation, employee relations, training, and payroll, while acting as a trusted resource on HR-related matters. Additionally, the individual will be able to make recommendations and develop strategies in alignment with the Company's vision.

Requirements

Bilingual English/Spanish – Fluent in speaking, reading, and writing both languages.
BA/BS Degree (4-year) In Human Resources, Business Management, or a related area
2-4 years Of related work experience
Demonstrated ability to proactively manage and resolve complex and sensitive human resource issues
Strong verbal and written communication skills, high energy, excellent follow-up and follow-through skills
Excellent critical thinking, project management and organizational skills
Solid proficiency with Microsoft Office Products (Word, Excel, Outlook) with the ability to learn required business systems
Knowledgeable of local, state, and federal employment law and regulations
Able and willing to deliver friendly, courteous, and prompt customer service
Strong analytical skills with ability to quickly summarize and present data in a meaningful format
Ability to build strong relationships and collaborate with all levels of internal stakeholders
Independent thinking and problem-solving capabilities
Highly organized with a record of prioritizing multiple projects and meeting deadlines. Strong attention to detail with a focus on accuracy.

Nice To Haves

Experience with various HRIS systems including Ultimate Software, Greenhouse, Cornerstone and ABI Mastermind is preferred
Music/Entertainment Industry experience is a plus

Responsibilities

Act as a trusted resource to managers and employees. Provide day-to-day human resources services in the areas of policy interpretation, employee relations, training, payroll, HR processes, and applicable employment practices.
Lead employee relations investigations by conducting thorough, timely, and objective reviews of workplace concerns; provide coaching and guidance to managers and employees, and partner with HR team members to make recommendations for resolution and ensure consistent and compliant application of policies and practices.
Train and provide support to Department Heads and Managers, developing and establishing strong working relationships while delivering guidance on employee relations, performance management, compliance and leadership practices. Continually evaluate training programs to ensure effectiveness and relevance.
Facilitate and support manager training and development initiatives; serve as a Learning & Development ambassador by championing and communicating opportunities to employees and managers, and conduct regular audits to ensure compliance with all company-assigned training.
Process weekly payroll for the designated employee population, ensuring accuracy, timeliness, and compliance; audit payroll data, resolve discrepancies, and serve as a key point of contact for payroll-related inquiries and issue resolution.
Serve as a primary resource for workforce scheduling processes and systems; partner with managers to ensure schedules are aligned with business needs and staffing levels, provide guidance and troubleshooting support, and identify opportunities for process improvements and optimization.
Support the Talent Acquisition process across AEG Presents in partnership with the Talent Acquisition team, including interview scheduling, coordinating candidate logistics, and assisting with applicant flow processes while ensuring a positive candidate experience consistent with our organization’s hiring strategies.
Manage employee Leaves of Absences and Accommodations under the ADA process; liaise with external partners, corporate office, human resources team, employee, and supervisor to facilitate the interactive process, answer questions, and make recommendations.
Proactively audit existing job descriptions to ensure they are aligned to support departmental and organizational changes.
Support additional HR initiatives, projects, and responsibilities as assigned, based on business needs.