FTC Human Resources Generalist (Benefits Assistant)

Grey Street Consulting.•Washington, DC

3d•Onsite

About The Position

Grey Street Consulting, LLC (Grey Street), a leading small business provider of professional services to Federal civilian and defense agencies, is seeking to hire a Human Resources (HR) Generalist to provide Benefits and Retirement Administration (preparing estimates, providing retirement counseling, processing retirement packages) and HR Processing and Staffing (processing personnel actions, conducting new employee orientation, processing benefits actions) to the Federal Trade Commission (FTC), Human Capital Management Office located in NW, Washington, DC. This position is contingent upon award.

Requirements

High school diploma (per Government confirmation)
3 years of relevant experience in federal HR processing or benefits
Ability to process forms, maintain records, calculate retirement service, and use FPPS and benefits systems
Operate a PC and phone in an office environment.
Work in a primarily sedentary position.
Perform some bending, light lifting, and carrying of equipment may be required.
All additional office equipment that is required by the position.

Responsibilities

Promoting and supporting wellness and work-life programs
Triaging incoming benefits inquiries and directing complex matters to Benefits Specialists
Supporting open season activities, seminars, and workforce engagement events
Providing basic benefits counseling to employees (as clarified: informational guidance only; in-depth counseling is performed by FTC Benefits Specialists)
Reviewing and processing FEHB, FEGLI, TSP, and related benefit forms
Communicating with OPM, DFAS, insurance carriers, payroll providers, and other agencies as necessary
Requesting military service documentation and providing deposit/redeposit information using FTC-provided calculation tools
Calculating redeposit service, FICA, and military deposits
Compiling and verifying employee service histories for retirement purposes
Delivering benefits-related briefings during new-hire orientation
Maintaining and updating benefits-related systems (e.g., e-Comp, FHR Navigator, FPPS)
Maintaining complete, accurate, and timely records of all benefits activities
Coding and processing personnel and payroll actions in FPPS within required timeframes
Preparing pre-appointment packages and assisting with new-hire in-processing
Extending tentative and official job offers as directed
Reviewing personnel and payroll forms for accuracy and completeness
Requesting, uploading, and maintaining eOPF records; converting paper files to electronic records
Auditing personnel records to ensure accuracy and policy compliance
Processing leave transfers for incoming and current employees
Providing customer service regarding HR systems, processes, and procedures
Identifying and correcting HR processing errors
Tracking commemorative awards and maintaining award-related files and logs
Coordinating and conducting new employee orientation
Responding promptly to employee and management inquiries
Maintaining complete documentation of all HR processing activities
Deliver high-quality, accurate, and timely support across all assigned duties
Adhere to applicable federal regulations, agency policies, and privacy/PII requirements
Provide courteous, professional customer service to employees, managers, and stakeholders
Maintain organized, complete, and audit-ready documentation for all activities
Collaborate effectively with HCMO personnel and escalate complex issues appropriately
Be flexible in shifting between benefits and HR processing work based on workload demand
Utilize government systems, tools, and templates in accordance with guidance provided