Human Resources Generalist

Center for Justice Innovation•New York, NY

12d•Hybrid

About The Position

The People Department is seeking a Human Resources Generalist. Reporting to the Associate Director of Human Resources Operations, the Human Resources Generalist supports the day-to-day administration of HR operations including onboarding, HRIS data management, benefits coordination, and employee recordkeeping. The HR Generalist implements established HR processes and provides operational support to ensure efficient service delivery across the organization. This role serves as a key operational partner within HR by maintaining accurate HR data, coordinating HR programs, and supporting employees and managers with routine HR inquiries.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field with a minimum of 3-4 years of relevant experience or an Associate’s degree with 7-8 years of relevant experience required
General Knowledge of Benefits, Employee Relations, Recruitment, and all other functions of Human Resources
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict resolution skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Thorough knowledge of employment-related laws and regulations
Proficient with Microsoft Office Suite or related software
Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems
Exceptional verbal and written communication skills with the ability to convey information clearly and concisely
Strong interpersonal, negotiation, and conflict resolution skills
Excellent organizational abilities with meticulous attention to detail and a proven track record of managing multiple priorities
Strong analytical and problem-solving capabilities, with the ability to interpret data and generate actionable insights
Proven time management skills with the ability to meet deadlines in a fast-paced environment
High level of integrity, professionalism, and confidentiality in handling sensitive information
Thorough understanding of employment-related laws and regulations
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to quickly learn and utilize HRIS and other related software
Ability to handle multiple priorities and work under pressure, demonstrating flexibility and adaptability
Self-starter with the ability to work independently and with minimal supervision, while also thriving in a team environment
Ability to influence and build strong relationships with employees, management, and external stakeholders
All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire

Nice To Haves

PHR or SHRM preferred
Prior experience with JazzHR and Paycom preferred

Responsibilities

Administer the applicant tracking system during recruitment cycles
Initiate background and motor vehicle checks, drug tests, offer letters, degree verification, job description acknowledgment and wage notices for selected candidates
Coordinate preboarding activities and prepare new hires for onboarding
Facilitate onboarding orientations and training sessions for new employees
Complete employment eligibility verification, including I-9 verification and E-Verify, in compliance with federal regulations
Maintain recruitment and onboarding documentation in accordance with established procedures
Maintain accurate employee records in the HRIS system
Enter and update employee information including hires, terminations, promotions, transfers and any employee changes
Generate routine and ad-hoc HRIS reports related to employee data, HR metrics, and operational needs
Conduct periodic data audits to identify discrepancies and implement corrections as needed to ensure data integrity
Create, update, and deactivate HRIS manager accounts and maintain appropriate system access levels
Troubleshoot basic HRIS issues and escalate system concerns to the Senior HR Manager when necessary
Provide guidance and basic training to HR staff and employees on the use of the HRIS system
Process employee separations in the HRIS system, including submitting Personnel Action Forms (PAFs)
Coordinate offboarding procedures by sending departing employees required separation information and next steps, including benefits continuation details
Ensure HR systems and employee records are updated appropriately following employee departures in accordance with organizational policies and record retention requirements
Understand timesheet codes, timesheet process and timelines to be able to assist programs and payroll team
Resolve timecard discrepancies and assist managers and employees with timekeeping issues and inquiries as needed
Participate in trainings around benefits administration such as medical, dental, vision, 403b etc.
Respond to basic employee inquiries related to benefits
Assist with benefits administration activities including open enrollment and wellness initiatives
Submit various vendor bills and liaison with fiscal team
Maintain organized employee files and records to ensure HR records meet legal and Center’s retention requirements
Assist with HR audits by preparing documentation and verifying data accuracy
Escalate compliance concerns to the Senior HR Manager
Enter vendor contracts and invoices into Center’s systems
Manage vendor portal access and documentation
Liaise with vendors to resolve operational issues when needed
Serve as a first point of contact for routine HR questions
Support HR projects and initiatives as assigned by the Senior HR Manager
Maintain positive working relationships with staff across the Center
Assist in developing and maintaining Standard Operating Procedures (SOPs) for HR operational processes
Document workflows and update procedures to reflect current practices and system changes
Ensure assigned processes are carried out in accordance with established SOPs
All other duties as assigned