Human Resources Generalist, Senior

LCG, Inc.•Rockville, MD

21d•$94,800 - $121,400•Hybrid

About The Position

LCG is seeking a Senior Human Resources Generalist with a strong focus on benefits administration, in-house leave management, HR operations, and data accuracy. This is an individual-contributor role responsible for managing critical HR programs across the employee lifecycle, including benefits, leaves of absence, onboarding, employee changes, compliance reporting, employee engagement, and HRIS administration. The ideal candidate is highly organized, customer-focused, and technically capable. This role requires someone who is comfortable working in ADP Workforce Now or a similar HRIS/payroll platform, building formula-driven Excel reconciliations, reviewing payroll and benefits data, identifying exceptions, and resolving discrepancies efficiently. The successful candidate will also be comfortable using AI tools such as Claude, ChatGPT, or similar platforms as practical working tools to support audit logic, formula troubleshooting, data reconciliation, reporting, documentation, and process improvement. This position requires strong working knowledge of benefits and leave regulations, including FMLA, ADA, HIPAA, COBRA, Section 125 qualifying life events, and applicable federal and state employment laws.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
At least 2–3 years of Human Resources experience with significant responsibility for benefits and leave administration.
Experience supporting multiple HR functions in an HR Generalist capacity.
Hands-on experience administering employee benefits, including enrollments, qualifying life events, terminations, and employee support.
Experience coordinating annual open enrollment and benefit renewals.
Experience administering leaves of absence, including FMLA and ADA-related processes.
Experience working with insurance brokers, benefit vendors, carriers, and third-party administrators.
Strong experience maintaining employee and benefit data in an HRIS or payroll platform.
Experience reconciling payroll deductions, carrier invoices, eligibility files, or benefit enrollment records.
Strong Microsoft Excel skills, including formulas, lookups, reconciliations, and exception reporting.
Working knowledge of benefits and leave regulations, including: FMLA, ADA, HIPAA, COBRA, Section 125 qualifying life events, and Applicable federal and state leave requirements.
Working knowledge of multi-state employment law, particularly Maryland, Virginia, and Washington, D.C.
Strong written and verbal communication skills.
Strong customer-service orientation and the ability to work effectively with employees, managers, vendors, and external partners.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong attention to detail and commitment to maintaining accurate and confidential information.
Proficiency with ADP Workforce Now or a comparable HRIS/payroll platform.
Strong proficiency with Microsoft Excel and HR/payroll data systems.
Ability to build and maintain formula-driven reconciliation tools.
Ability to compare payroll registers, HRIS data, carrier files, and eligibility data to identify exceptions.
Working knowledge of 401(k) plan data.
Ability to use AI tools such as Claude, ChatGPT, or similar platforms to support data analysis, reconciliation, reporting, audit logic, and process documentation.
Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, and Outlook.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
Experience working in a federal government contracting environment.
Experience supporting HRIS implementations or system enhancements.
Experience with benefit administration platforms and EDI eligibility files.
Experience supporting annual 401(k) plan audits and nondiscrimination testing.
Experience with workforce analytics, dashboards, or business intelligence tools such as Power BI or Tableau.
Experience supporting EEO-1, VETS-4212, Affirmative Action Plans, or other government compliance reporting.
Experience supporting immigration, visa, international transfer, or assignee processes.
Experience supporting employee relations, workplace investigations, and corrective-action processes.

Responsibilities

Serve as the primary point of contact for employee benefit questions involving medical, dental, vision, retirement, voluntary benefits, and other company-sponsored programs.
Administer benefit enrollments, qualifying life events, status changes, terminations, COBRA, and employee support.
Coordinate with insurance carriers, brokers, third-party administrators, and benefit vendors to resolve issues and support plan administration.
Lead annual open enrollment planning and execution, including timelines, employee communications, education sessions, system setup, and benefit elections.
Maintain accurate benefit data within the HRIS and benefit administration platforms.
Monitor eligibility files, EDI integrations, enrollment feeds, and system errors.
Reconcile carrier invoices, payroll deductions, and enrollment files at the employee-record level.
Investigate benefit and payroll variances using formula-driven Excel analysis and exception reporting.
Analyze benefit utilization, enrollment trends, and related HR data to identify process improvements and support recommendations.
Support annual benefit renewals and provide data and analysis to HR leadership.
Prepare and validate employee census data for annual 401(k) plan audits and nondiscrimination testing.
Calculate and reconcile employee contributions, employer matching contributions, eligibility dates, and plan participation data.
Support ADP/ACP, top-heavy, eligibility, and related compliance testing.
Reconcile payroll, HRIS, and recordkeeper files and resolve discrepancies before final submission.
Maintain organized audit documentation and support the broader audit process through completion.
Partner with payroll, Finance, recordkeepers, and external auditors as needed.
Administer company leave programs in-house, including FMLA, ADA accommodations, Parental leave, Military leave, Jury duty, State-specific leave programs, and Other applicable federal, state, and company leave programs.
Manage the full leave lifecycle from the initial request through return to work.
Provide required notices, documentation, employee communications, and compliance tracking.
Coordinate payroll deductions, benefit continuation, paid time off, and return-to-work requirements.
Communicate with employees and managers regarding leave status, responsibilities, and next steps.
Maintain confidential leave and medical records in compliance with HIPAA and privacy requirements.
Coordinate workplace accommodations and return-to-work activities in partnership with HR leadership and management.
Coordinate employee onboarding and offboarding activities.
Support new hire orientation, required documentation, system access, policy acknowledgements, and employee communications.
Help create a positive employee experience from onboarding through ongoing employment and departure.
Process employee lifecycle changes, including Promotions, Transfers, Compensation changes, Status changes, Department or manager changes, and Terminations.
Maintain accurate employee records within ADP Workforce Now or a comparable HRIS.
Update HR policies, procedures, forms, and the employee handbook.
Coordinate employee communications and acknowledgements related to policy changes.
Provide guidance to employees and managers regarding HR policies, benefits, leave, and general workplace matters.
Generate routine reports covering benefits, leave, payroll, and employee data.
Conduct regular audits of employee records, HRIS data, and payroll output.
Perform payroll quality-control reviews each cycle by comparing payroll registers, HRIS data, benefits eligibility files, and employee change records.
Build lookup- and formula-driven comparisons to identify exceptions rather than relying solely on manual spot checks.
Support employee engagement initiatives, recognition programs, communications, and culture-building activities.
Assist with talent management and employee development initiatives.
Analyze engagement, retention, and turnover data to identify trends and opportunities for improvement.
Support HR leadership with employee relations matters, workplace investigations, corrective actions, and offboarding activities.
Maintain professionalism, confidentiality, and consistency when handling sensitive employee matters.
Support compliance with applicable federal, state, and local employment laws and regulations.
Assist with required reporting, including EEO-1, VETS-4212, Affirmative Action Plans, and Other government and workforce compliance reports.
Support immigration, visa, assignee, and international transfer processes.
Coordinate workplace health and safety initiatives, including support for the Health and Safety Committee.
Maintain the confidentiality of employee, medical, payroll, and benefit information.
Help ensure compliance with HIPAA, privacy requirements, benefit plan rules, and company policies.
Support multi-state employment compliance, particularly in Maryland, Virginia, and Washington, D.C.
Maintain accurate reports, trackers, and reference files supporting benefits, leave, onboarding, payroll, and compliance.
Use Excel and HR data systems to identify discrepancies, trends, and operational risks.
Support HRIS enhancements, benefits-platform improvements, EDI troubleshooting, reporting automation, and process improvements.
Develop exception-based reporting and formula-driven reconciliation tools.
Use AI tools to assist with Audit logic, Formula troubleshooting, Reconciliation approaches, HR reporting, Process documentation, and Drafting and refining employee communications.
Participate in cross-functional HR projects and strategic initiatives.
Recommend practical improvements that increase accuracy, efficiency, and employee service.
Informally guide or train newer HR team members on benefits, leave, and HR administrative processes.
Create and maintain process documentation, reference guides, and standard operating procedures.
Support knowledge transfer and cross-training within the HR team.