Human Resources Generalist I - Hybrid

Superior Lubricants • City of North Tonawanda, NY

1d • $30 - $34 • Hybrid

About The Position

This role is for an HR Generalist I who will support day-to-day HR operations across multiple businesses, locations, and a workforce spanning the U.S. and Canada. The position offers hands-on experience in recruiting, payroll, employee support, benefits and 401(k) administration, onboarding, and other essential HR functions. The ideal candidate is organized, dependable, willing to learn, and motivated to build a well-rounded career in Human Resources.

Requirements

• 0–3 years of experience in Human Resources, recruiting, payroll, HR administration, or a related field.
• Strong organizational skills, attention to detail, and the ability to manage competing priorities.
• Effective communication skills and a genuine interest in supporting employees and managers.
• A proactive, solutions-oriented mindset with a willingness to research questions.

Nice To Haves

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent relevant experience will be considered.
• Experience with recruiting, payroll processing, benefits administration, or HR operations.
• Familiarity with ADP Workforce Now, applicant tracking systems, or HR ticketing platforms.
• Experience supporting employees across multiple locations or states.
• Exposure to manufacturing, distribution, logistics, or similar operational environments.
• Familiarity with Canadian HR operations is a plus.
• Progress toward a PHR, SHRM-CP, or similar HR certification.
• A desire to develop across multiple HR disciplines rather than remain focused on one specialty.

Responsibilities

• Support recruiting for assigned positions, including candidate screening, interview coordination, hiring manager communication, offers, and preemployment requirements.
• Manage assigned requisitions and maintain accurate, timely updates throughout the hiring process.
• Coordinate onboarding, orientation, employee documentation, and HR system updates.
• Help deliver a positive candidate and new-hire experience.
• Process and audit assigned payrolls, ensuring accuracy, timeliness, and compliance with established procedures.
• Review payroll changes, employee adjustments, expense reimbursements, and other payroll-related transactions.
• Maintain accurate employee information within ADP Workforce Now and related HR systems.
• Cross-train with fellow HR team members to provide backup support across payroll and other critical HR functions.
• Serve as a point of contact for employees and managers across our multi-state operations.
• Manage assigned employee and manager inquiries through our HR ticketing system, ensuring timely responses, accurate documentation, and follow-through.
• Answer routine questions related to company policies, payroll, benefits, employment records, and HR procedures.
• Support routine employee relations and corrective action processes using established guidelines, escalating complex matters to HR leadership.
• Assist employees with health and welfare benefit questions, enrollment changes, and qualifying life events.
• Support annual open enrollment, benefit communications, and coordination with benefit providers.
• Assist with 401(k) administration, including employee inquiries, contribution changes, payroll coordination, and issue resolution.
• Maintain accurate benefit records and escalate complex matters as appropriate.
• Coordinate routine leave administration activities with employees, managers, and third-party providers.
• Track required documentation and support return-to-work coordination.
• Maintain accurate employee records and assist with I-9 verification, personnel file audits, and other compliance activities.
• Identify questions or situations requiring additional review and escalate them appropriately.
• Assist with employee engagement, recognition, training, and HR communications.
• Support reporting, data accuracy, and HR process improvements.
• Help develop and maintain standardized HR procedures, templates, and resources.
• Participate in projects that improve the employee experience and the efficiency of our HR operations.

Benefits

• Hybrid Flexibility: Up to 2 remote days per week after onboarding
• Flexible Scheduling: Adjust your start and end times
• Work-Life Balance: Flexibility to manage appointments, family responsibilities, and life outside of work
• Career Development: Hands-on training, cross-functional experience, and opportunities to grow into more advanced HR responsibilities
• 8 paid holidays and generous time-off accruals with no waiting period
• 401(k) with employer match and no waiting period
• Company-paid short-term disability, long-term disability, and life insurance
• Company-sponsored events and a supportive, family-owned culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree