Human Resources Generalist - Healthcare

Camino Health Center • San Juan Capistrano, CA

6d • $76,000 - $80,000 • Hybrid

About The Position

The healthcare human resource generalist is responsible for performing HR-related duties on a professional level and works closely with senior management in supporting employee relations. This position carries out responsibilities in the following functional areas: benefits and leave of absence administration, employee relations, training, performance management, policy implementation, and employment law compliance. Ensure that the core values of Camino Health Center - Service, Dignity, Justice, and Excellence - are carried out within daily tasks.

Requirements

• Bachelor’s degree in human resource management or related field
• One year of human resource experience.
• Relevant work experience will be considered in lieu of formal education.
• Work collaboratively with people of all ages, social, and ethnic backgrounds
• Work independently and as part of a team
• Excellent time management skills with the ability to simultaneously manage multiple projects/tasks and meet deadlines
• Ability to work in a fast-paced environment
• Excellent oral and written communication; basic math skills
• Strong problem-solving and analytical skills
• Proficient in using a computer and office equipment
• Ability to convey a sense of confidence and trust to all patients
• Ability to relate well to other health professionals and support staff
• Ability to carry out administrative and patient support services
• Knowledge of Human Resources guidelines
• Ability to maintain patient confidentiality

Nice To Haves

• Master’s degree in human resource management or related field
• Human resource experience in a health care environment
• Experience in a community health center, primary care, or FQHC setting
• Bilingual English/Spanish
• SHRM-CP or SHRM-SCP certification

Responsibilities

• Partners with leadership to lead employee relations counseling, disciplinary support, outplacement counseling, and exit interviewing.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Assists in the evaluation of reports, decisions, and results of departments in relation to established goals.
• Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed.
• Coordinates staff and health center celebrations and staff communication.
• Administers and oversees the leave of absence management process.
• Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
• Manages the process for open enrollment, qualifying events, EDD interface, and unemployment claims.
• Prepares documents, reports, and information as requested for Board meetings and committees, and management.
• Administers various human resource plans and procedures; leads in the development and implementation of policies and procedures; maintains employee handbook and policies and procedures manual.
• Ensures legal compliance in human resource areas.
• Maintains affirmative action program; maintains records, reports, and logs to conform to EEO regulations.
• Maintains human resource information system records, compiles reports from the database, and employee files maintenance.
• Maintains compliance with federal and state regulations concerning employment.
• Maintains worker’s compensation reporting and acts as a liaison for worker’s compensation annual audits.
• Assists HR Coordinator with Credentialing and Privileging for medical, dental, behavioral health, and other clinical support staff.
• In collaboration with the HR Director and HR Coordinator, assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
• Develops unique training programs to fulfill workers' specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats including group discussion, lectures, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Prepares and implements training budget; maintains records and reports of expenses.
• Treats all information and data within the scope of the position with appropriate confidentiality and security.
• Cooperates fully in all risk management activities and investigations.
• Knowledge of, observes and complies with clinic safety policies and emergency procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level