HUMAN RESOURCES & FRONT OFFICE COORDINATOR- JOB #1147

Enstrom Helicopter Corporation•Menominee, MI
•$19 - $25•Onsite

About The Position

Enstrom Helicopter Corporation is looking for a Human Resources & Front Office Coordinator to join our team. This is a great opportunity for someone who enjoys working with people, takes pride in providing excellent service, and wants to grow their career within Human Resources. This position serves in a unique dual role, supporting day-to-day Human Resources activities while also serving as the primary point of contact for employees, applicants, customers, visitors, and others contacting Enstrom.

Requirements

  • Professional, approachable, and comfortable interacting with people at all levels of the organization.
  • Discreet and able to maintain confidentiality when working with employee and business information.
  • Detail-oriented, organized, and dependable.
  • Curious and willing to ask questions rather than simply passing a request along.
  • Service-minded with a desire to provide a positive experience to employees and customers.
  • Comfortable managing multiple priorities and interruptions throughout the day.
  • Motivated to learn, grow, and take on increased HR responsibility over time.
  • Strong written and verbal communication skills.
  • Comfortable learning HR systems, Microsoft Office, and other business systems.

Nice To Haves

  • Associate’s or bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
  • Previous customer service, reception, administrative, or office experience.
  • Previous Human Resources experience is helpful but not required for the right candidate.

Responsibilities

  • Employee onboarding and offboarding activities.
  • Recruiting and interview coordination.
  • Employee records, documentation, and HR system updates.
  • Training and employee communication support.
  • Benefits, payroll, and timekeeping administration as assigned.
  • Preparation of HR documents, reports, and correspondence.
  • Employee questions and general HR support.
  • Other HR projects and initiatives as opportunities arise.
  • Welcoming customers, visitors, applicants, vendors, and employees in a professional and friendly manner.
  • Answering incoming calls and asking appropriate questions to understand what the caller needs before directing the call.
  • Helping customers connect with the right resource the first time, rather than transferring them from person to person.
  • Developing an understanding of Enstrom’s departments, products, services, and internal resources in order to confidently assist callers and visitors.
  • Coordinating visitor access, sign-in, and communication with internal hosts.
  • Providing general administrative and office support as needed.
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