Human Resources Director

Greencroft CommunitiesGoshen, IN
Onsite

About The Position

At Greencroft, HR is about more than policies and paperwork - it’s about caring for the people who care for our residents. You’ll have the opportunity to influence the team member experience, support leaders across the campus, and help create a workplace grounded in Creativity, Respect, Openness, Fairness, and Teamwork. The typical workday concludes around 5:00 p.m.; however, occasional extended hours may be needed based on meetings, deadlines, and organizational priorities, including the Manager on Duty rotation.

Requirements

  • An associate degree in human resources, business, or a related field - or five to ten years of equivalent experience - is required.
  • Previous experience in human resources, payroll, and recruitment is required.
  • Knowledge of employment practices, team member relations, benefits, leave administration, workers’ compensation, and HR compliance.
  • Strong communication, organization, judgment, and problem-solving skills.
  • The ability to handle confidential and sensitive information with professionalism and discretion.
  • Experience with HRIS platforms and employee recordkeeping.

Nice To Haves

  • A bachelor’s degree is strongly preferred.
  • Experience supervising or leading HR team members is strongly preferred.
  • Familiarity with healthcare, senior living, or the Greencroft organization is beneficial.
  • SHRM certification is preferred.

Responsibilities

  • Lead, support, and provide day-to-day direction to designated Goshen HR team members.
  • Partner with campus leadership and department managers to understand current and future staffing needs.
  • Develop and oversee proactive recruitment and retention strategies.
  • Support application review, interviewing, hiring, and pre-employment processes.
  • Train and guide managers and peer interviewers on effective, consistent hiring practices.
  • Build trusted relationships with supervisors and team members while providing practical HR guidance.
  • Interpret and consistently apply HR policies, procedures, and employment practices.
  • Advise leaders on employee relations matters, performance concerns, corrective action, and workplace issues.
  • Escalate sensitive or high-risk matters to the Chief Human Resources Officer and other leaders as appropriate.
  • Administer and track leaves of absence, required documentation, and return-to-work arrangements.
  • Coordinate workers’ compensation claims, incident documentation, investigations, and transitional-duty plans.
  • Respond to unemployment claims, requests for information, and appeals.
  • Support team member benefit eligibility, enrollment, changes, terminations, and team member questions.
  • Oversee HRIS administration and help maintain accurate team member records and HR data.
  • Process assigned payroll adjustments, retroactive pay, additional earnings, and court-ordered garnishments.
  • Help maintain accurate OSHA, EEO, payroll, benefit, and employment records.
  • Support compensation reviews and related communication with campus leaders.
  • Participate in campus leadership meetings, team member recognition activities, and organizational initiatives.
  • Conduct timely performance feedback sessions, including 90-day and annual reviews.
  • Identify opportunities to strengthen processes, communication, team member experience, and HR service.
  • Participate in campus leadership responsibilities, including the Manager on Duty rotation and other campus support programs as assigned.
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