Human Resources Director
About The Position
Chateau at Bothell Landing is seeking an experienced Human Resources Director to lead community HR operations and support employees and managers. As a member of the community leadership team, the director will partner closely with the Executive Director and VP of Human Resources to strengthen manager capabilities and foster a positive, accountable workplace. This is a hands-on role focused on building relationships, solving problems, and helping leaders grow. The director will coach managers on employee relations and performance matters, respond to employee concerns, conduct impartial investigations, and support recruitment, onboarding, compliance, manager development, and employee engagement. The role also provides direction to the HR Coordinator and coordinates with Payroll and Benefits. The position is located at Chateau at Bothell Landing in Bothell, Washington.
Requirements
- Five or more years of progressive HR experience, including independently advising managers and handling complex employee relations matters.
- Current HR certification required: PHR or SHRM-CP.
- Strong working knowledge of Washington employment practices and federal employment requirements.
- Demonstrated ability to coach leaders, navigate difficult conversations, and follow through on expectations with professionalism and compassion.
- Strong investigative, organizational, and documentation skills, with careful attention to confidentiality and detail.
- Experience using human resources information systems.
Nice To Haves
- Experience in senior living, healthcare, hospitality, or another service-focused environment.
- Paycom experience.
- Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent education and relevant experience may also qualify.
Responsibilities
- Coach and advise department leaders on employee relations, performance management, attendance, corrective action, and staffing decisions.
- Serve as a trusted employee resource, respond to concerns, conduct thorough and impartial investigations, and recommend next steps in partnership with the VP of Human Resources.
- Partner with hiring managers to attract qualified candidates and provide an organized, welcoming onboarding experience.
- Oversee employee records, background screening, credential tracking, and required employment documentation; partner with department heads to address gaps and maintain accountability.
- Facilitate HR training and reinforce consistent use of company policies, procedures, and systems.
- Guide managers on meaningful feedback, timely performance reviews, documentation, and employee development.
- Direct, coach, and develop the HR Coordinator while ensuring responsive service and accurate work.
- Coordinate with Payroll and Benefits on employee changes, leave administration, timekeeping concerns, and benefits questions.
- Maintain accurate information in Paycom, monitor HR trends, and recommend improvements to retention, engagement, and processes.
- Support recognition, communication, and engagement efforts that help employees feel valued and connected.
Benefits
- Monthly bonuses.
- Medical, dental, and vision coverage.
- 401(k)/Roth IRA with company match.
- Paid holidays, vacation, and sick time.
- Company-paid life insurance for full-time employees.
- Tuition assistance and license reimbursement.
- Wellness programs and employee perks.
- Discounted meals while on shift.
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What This Job Offers
Job Type
Full-time
Career Level
Director
