Human Resources Director

Los Angeles Growth - Highgate Hotels • Los Angeles, CA

33d • $100,000 - $180,000

About The Position

The Director of Human Resources is responsible for staffing qualified personnel; ensuring compliance with employment statutes; overseeing wages, benefits, workers’ compensation, and unemployment matters; directing, implementing, and administering training programs; and coaching, counseling, and disciplining employees. The role supervises Human Resources staff, manages the HR budget and personnel records, and oversees recruitment, compensation programs, employee transitions, benefits, training, safety initiatives, and employee relations. The Director also ensures compliance with applicable employment laws and company policies, supports managers, and maintains employee communication and engagement programs.

Requirements

• At least 5 years of progressive Human Resources experience in a hotel or related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
• Previous supervisory responsibility required.
• Familiarity with and knowledge of employment laws required.
• Ability to maintain a warm and friendly demeanor.
• Effective verbal and written communication with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to interact with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Willingness to attend required hotel meetings and trainings and participate in Manager on Duty coverage as required.
• Ability to maintain regular attendance as required by hotel standards and scheduling needs.

Nice To Haves

• College coursework in a related field is helpful.

Responsibilities

• Direct and supervise Human Resources staff.
• Prepare and maintain the Human Resources budget.
• Maintain current knowledge of Human Resources and employee regulations and laws, and ensure property compliance.
• Participate in EEO, Unemployment, Wage & Hour, Workers’ Compensation, OSHA, ADA, and Immigration and Naturalization Service hearings; implement policies and programs to ensure compliance.
• Communicate new policies, information, and directives to employees and instruct staff on HR policies and procedures.
• Ensure staff compliance with HR policies and procedures.
• Coordinate and monitor recruitment, screening, and reference checks for non-exempt personnel; recruit, interview, and recommend exempt personnel.
• Maintain employee benefits programs and develop and maintain no-cost benefit programs.
• Set up, approve, and maintain wage and salary programs, including performance evaluations.
• Recommend or approve employee transitions, including new hires, transfers, and promotions.
• Maintain an open-door policy and practice positive employee relations through coaching, counseling, and discipline.
• Monitor and analyze turnover statistics.
• Conduct training classes, become certified in current HR training modules, and monitor training programs, orientation, and Service Standards by Position training.
• Update and submit required reports on time.
• Participate in and monitor the safety committee and comply with Loss Prevention SOPs; establish and maintain a safety incentive program.
• Participate in and monitor the effectiveness of the Highgate Hotel Enrichment Committee.
• Maintain the Heroes of Hospitality Employee of the Month/Year program.
• Develop managers for future advancement and ensure managers use coaching, counseling, and discipline to address issues.
• Ensure all employees complete the Associate Opinion Survey.
• Improve paperwork, internal communications, record keeping, and the suggestion box program.
• Plan and edit the employee newsletter.
• Manage personnel files, resume and application files, and recruitment resources.
• Attend required hotel meetings and trainings, participate in Manager on Duty coverage as required, and maintain regular attendance according to hotel standards and scheduling needs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• Location-specific paid holidays, vacation, and sick leave for associates in Washington, Colorado, and California, subject to applicable terms and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed