Human Resources Director

TLCPL•Toledo, OH

About The Position

The Human Resources Director leads the daily operations of the Library’s Human Resources department and reports to the Deputy Chief Operating Officer. The Director implements workforce strategies, policies, programs, and initiatives established by Executive Leadership and the Deputy Chief Operating Officer, and provides professional guidance on best practices, compliance, workforce trends, and organizational effectiveness. The role oversees delivery of HR services across employee and labor relations, recruitment, compensation and benefits, leave administration, workforce planning, compliance, organizational development, and HR information systems. The Director ensures consistent administration of Library policies, collective bargaining agreements, and applicable laws while supporting organizational goals and operational needs. A bachelor’s degree in Human Resources, Business Administration, Labor Relations, Organizational Development, or a related field is required. Candidates must have at least eight years of progressively responsible HR experience across multiple functions, five years of supervisory or team leadership experience, and five years leading labor relations in a unionized public-sector environment. Public Library experience is highly preferred. The position requires a valid driver’s license and insurability under the Library’s Motor Vehicle Use Policy, as well as BCI/FBI criminal background clearance and an MVR history. A drug screen and medical examination must be completed before the start date. The work requires minimal physical effort. Employees are occasionally exposed to outside weather conditions, and periodic off-site travel within the county is required using a personal vehicle. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Labor Relations, Organizational Development, or a related field.
At least eight years of progressively responsible Human Resources experience across multiple HR functions.
At least five years of supervisory or team leadership experience, including demonstrated success coaching employees and building high-performing teams.
At least five years of experience leading labor relations in a unionized public-sector environment, including collective bargaining, contract interpretation, grievances, arbitration, investigations, and employee relations.
Experience developing and implementing organization-wide employee programs and processes with measurable positive outcomes.
Valid driver’s license and insurability under the Library’s Motor Vehicle Use Policy.
BCI/FBI Criminal Background Record Clearance and MVR history.
Completion of a drug screen and medical examination before the start date.
Thorough knowledge of HR principles and practices, including employee and labor relations, public-sector employment, recruitment, compensation, benefits, leave administration, workforce planning, organizational development, and HRIS.
Knowledge of collective bargaining, contract administration, grievances, arbitration, investigations, disciplinary processes, conflict resolution, and labor-management relations.
Knowledge of workers’ compensation, unemployment compensation, OPERS, and applicable federal, state, and local employment laws and regulations.
Ability to develop, implement, evaluate, and improve HR programs, policies, procedures, classification systems, and compensation practices.
Strong analytical, organizational, problem-solving, and project management skills.
Ability to advise leadership on HR policies, collective bargaining agreements, and employment laws while handling sensitive matters with judgment, confidentiality, fairness, and compassion.
Excellent communication and relationship-building skills, including facilitating difficult conversations, resolving conflict, building consensus, and working effectively with employees, leadership, unions, government agencies, and external partners.
Ability to lead, coach, and develop a high-performing, collaborative, accountable, and service-oriented HR team.

Nice To Haves

Master’s degree or labor law degree.
Public Library experience.
PHR, SPHR, SHRM-CP, SHRM-SCP, or comparable professional HR certification.

Responsibilities

Lead and oversee the HR Department, establishing priorities, performance expectations, service standards, and departmental objectives consistent with organizational goals.
Implement HR strategies, initiatives, policies, and programs, and recommend improvements and industry best practices.
Advise the Deputy Chief Operating Officer and Library leadership on workforce planning, employee and labor relations, compliance, organizational development, and emerging HR trends.
Direct employee and labor relations, including contract administration, grievance management, disciplinary processes, investigations, accommodations, conflict resolution, and interpretation and application of collective bargaining agreements, personnel policies, and employment laws.
Represent the Library in labor-management meetings, grievance proceedings, arbitrations, hearings, negotiations, and other labor-relations matters.
Oversee recruitment, selection, onboarding, workforce planning, job descriptions, position classification, compensation administration, market analysis, and internal equity reviews.
Oversee employee benefits, retirement programs, leave administration, workers’ compensation coordination, accommodation processes, and other employee-support programs.
Direct administration and maintenance of the HR Information System, ensuring accuracy, confidentiality, security, and appropriate use of employee information and workforce data.
Provide leadership with workforce metrics, analysis, and recommendations regarding staffing trends, turnover, recruitment activity, leave utilization, and other workforce indicators.
Lead employee development, supervisory training, employee engagement, and organizational development initiatives.
Develop and maintain departmental procedures and operational standards for consistent implementation of HR programs and services.
Perform other duties as assigned.