Human Resources Director

Hope Church•Richmond, VA

10d•Hybrid

About The Position

At HOPE Church, we believe healthy people build healthy ministries. The Human Resources Director provides strategic leadership for the church's people systems, ensuring that HOPE attracts, develops, supports, and retains exceptional staff equipped to fulfill our mission of offering experiences, relationships, and places where people can find life and purpose through Jesus Christ. This role serves as the church's senior Human Resources leader, partnering closely with the Head of Staff and Lead Team to cultivate a healthy organizational culture while leading talent acquisition, employee development, compensation, performance management, compliance, and staff care. By building exceptional teams and developing healthy leaders, the Human Resources Director helps create the organizational foundation that enables HOPE to Reach Families, Grow Leaders, Plant Churches, and Go Far and Wide. Every Human Resources strategy, hiring decision, and leadership development effort should strengthen the people who carry out these priorities and advance HOPE's vision of becoming a catalytic movement offering the Gospel to as many people as possible as creatively as necessary. The Human Resources Director balances strategic thinking with practical execution, helping leaders build strong teams while ensuring the church's employment practices reflect both legal excellence and biblical values. This position partners closely with the Head of Staff Operations Coordinator, who provides administrative support for many Human Resources processes.

Requirements

Bachelor's degree in Human Resources, Business, Organizational Leadership, or a related field required.
Seven or more years of progressively responsible Human Resources leadership experience.
Demonstrated success advising senior leaders and managing complex employee relations situations.
Strategic thinker with strong organizational instincts.
High emotional intelligence and exceptional interpersonal skills.
Excellent judgment and discretion with confidential information.
Strong coaching and conflict resolution abilities.
Clear written and verbal communicator.
Ability to balance compassion with accountability.
Highly organized with strong follow-through.
Comfortable leading organizational change and continuous improvement.
Collaborative, servant-hearted, and solutions-oriented.
Growing relationship with Jesus Christ.
Alignment with EPC's 7 Essentials.
Active participation in the life of HOPE Church.
Demonstrates the fruit of the Spirit in leadership and relationships.
Supports and advances HOPE's mission, vision, values, and strategic priorities.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
Experience leading Human Resources within a church, nonprofit, or mission-driven organization preferred.

Responsibilities

Partner with the Head of Staff to develop and implement Human Resources strategies that support HOPE's mission, vision, values, and strategic priorities.
Advise senior leaders on organizational structure, staffing, succession planning, and workforce planning.
Help shape and strengthen a healthy staff culture marked by trust, accountability, collaboration, and spiritual maturity.
Provide coaching and consultation to ministry leaders on leadership and people-related matters.
Identify opportunities to improve organizational effectiveness through healthy people systems and practices.
Lead the churchwide recruitment strategy and hiring process.
Partner with hiring managers to identify staffing needs and attract exceptional candidates.
Guide interview processes, candidate evaluation, and hiring decisions.
Ensure job descriptions remain current and aligned with organizational needs.
Develop onboarding strategies that successfully integrate new staff into the life and culture of HOPE.
Serve as the primary Human Resources advisor for managers and employees.
Coach leaders through performance management, employee development, conflict resolution, corrective action, and difficult conversations.
Promote healthy communication and effective conflict resolution across departments.
Support staff through employment transitions, promotions, leaves of absence, and offboarding.
Maintain strict confidentiality while exercising sound judgment and discretion.
Lead the church's performance management philosophy and annual review process.
Partner with leaders to establish clear expectations, accountability, and professional development plans.
Recommend and coordinate leadership development, training, and staff development initiatives.
Help identify high-capacity leaders and support succession planning throughout the organization.
Administer the church's compensation philosophy, salary benchmarking, and job evaluation process.
Partner with benefit providers, brokers, and consultants to administer employee benefit programs.
Provide recommendations regarding compensation, benefits, and employment practices.
Ensure compliance with all applicable federal, state, and local employment laws.
Maintain Human Resources policies, employee handbook, and employment practices.
Support insurance renewals and employment-related audits.
Provide leadership and oversight for Human Resources systems and processes.
Partner closely with the Head of Staff Operations Coordinator to ensure hiring, onboarding, benefits administration, personnel records, and HR documentation are completed accurately and efficiently.
Review HR metrics and workforce data to identify trends and opportunities for improvement.
Recommend technology and process improvements that enhance the employee experience.