Human Resources Coordinator (15-month contract)

Royal Ontario Museum • Toronto, ON

11d • Onsite

About The Position

Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future. As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values. We are seeking a contracted Human Resources Coordinator to provide high-level administrative and operational support to the Human Resources team, including direct support to the Chief Human Resources Officer (CHRO). This role plays a critical part in ensuring the smooth functioning of HR operations, including employee data management, reporting, onboarding coordination, and departmental administration. The Human Resources Coordinator supports a wide range of HR processes and initiatives while maintaining a high degree of professionalism, discretion, and confidentiality. Working collaboratively across the HR team and with stakeholders across the organization, this role contributes to delivering responsive, efficient, and people-centred HR services.

Requirements

• A post-secondary diploma or degree in business administration, human resources, or a related field, or an equivalent combination of education and experience
• A minimum of five (5) years of experience in a senior administrative or coordination role
• Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent attention to detail and a high degree of accuracy when working with data, documentation, and systems
• Strong interpersonal, communication, and client service skills, with the ability to interact professionally across all levels of the organization
• Demonstrated discretion and ability to handle confidential and sensitive information
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and experience working with HRIS systems (e.g., Dayforce) or similar databases
• Experience supporting reporting, data management, and administrative processes
• Ability to work independently while contributing to a collaborative team environment
• Strong problem-solving skills and a proactive, solution-oriented mindset

Nice To Haves

• Experience in a Human Resources environment is an asset
• Experience supporting budgets or financial processes is an asset
• French language skills are an asset

Responsibilities

• Provide comprehensive administrative support to the CHRO, including calendar management, meeting coordination, and preparation of materials to support effective decision-making
• Coordinate meetings, logistics, and communications across internal teams and external stakeholders, ensuring timely preparation and follow-up
• Prepare, edit, and produce high-quality correspondence, reports, presentations, and meeting documentation
• Maintain and organize HR files, systems, and records, ensuring accuracy, accessibility, and confidentiality
• Support HR operations by preparing employee documentation, processing employment changes, and maintaining HRIS (Dayforce) data integrity
• Generate and manage HR reports (e.g., seniority lists, contract tracking, union reporting, and workforce data) to support business needs
• Collaborate with Payroll and Finance to ensure accurate data transfer, billing processes, and budget tracking
• Support onboarding processes, including coordinating sessions, preparing materials, and assisting new employees
• Assist with employee services and inquiries related to HR programs such as benefits, onboarding, and employment changes
• Coordinate HR initiatives and events, including recognition programs and internal engagement activities
• Support continuous improvement initiatives by identifying opportunities to enhance HR processes, systems, and workflows
• Provide project coordination and administrative support for HR projects and committees, including tracking timelines, coordinating stakeholders, and preparing reports
• Act as a professional and welcoming first point of contact for the HR department
• Perform other related duties in support of HR operations and ROM’s strategic priorities

Benefits

• Benefits coverage: For full-time contract positions (conditions apply), enjoy paid benefits for individuals and families, a health spending account, and an Employee Assistance Program.
• Retirement savings: With our optional pension plan, you benefit from an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions.
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees