Human Resources Coordinator

HEI Hotels & Resorts•New York, NY

1d•Onsite

About The Position

Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems. Assist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner. Assist in the recruiting, screening and interviewing for all management and non-management hotel positions. Assist the Human Resources Director or Human Resources Manager in directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates. Schedule interviews and process related paperwork. Create and update Human Resources bulletin boards and other posting locations as needed. Distribute paychecks as needed. Maintain accurate and updated department and associate files. Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Assist with associate relations events and recognition, as needed, e.g. Associate of the Month program, Associate Anniversary Awards program, etc. Process benefits enrollments and other functions electronically, as required. Monitor and update job requisitions as required. Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy. Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Process all transfer requests in the required time frame. Respond to all interviewed applicants via telephone or letter within required time frame. Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP). Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems. Prepare correspondence and memos as needed. Maintain applicant flow log/data. Ensure all new hires and existing associates possess proper employment eligibility verifications. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.

Requirements

Hotel experience preferred
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
Leadership skills to motivate and develop staff and to ensure accomplishment of goals
Able to set priorities, plan, organize, and delegate
Written communication skills to be concise, well organized, complete, and clear
Ability to work effectively under time constraints and deadlines
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Greeting internal and external guests to the Human Resources department
Administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems
Assist associates with requests and/or information
Answer associate questions and/or address associate concerns in a timely manner
Assist in the recruiting, screening and interviewing for all management and non-management hotel positions
Assist the Human Resources Director or Human Resources Manager in directing and instructing the management staff in effective recruiting and interviewing techniques
Schedule interviews and process related paperwork
Create and update Human Resources bulletin boards and other posting locations
Distribute paychecks
Maintain accurate and updated department and associate files
Explain elements of various benefits to associates and assist with enrollment and claims processing
Assist with associate relations events and recognition
Process benefits enrollments and other functions electronically
Monitor and update job requisitions
Communicate hotel job openings internally and externally
Coordinate all other pre-selection activities, including drug testing; reference checks
Process all transfer requests
Respond to all interviewed applicants via telephone or letter
Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP)
Control the administration of wages and benefits
Prepare correspondence and memos
Maintain applicant flow log/data
Ensure all new hires and existing associates possess proper employment eligibility verifications
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned