Human Resources Coordinator (Department Promotional ONLY)

Government of the Virgin Islands
Hybrid

About The Position

Under the general supervision of an Agency head or designee, this is professional work involving a broad spectrum of responsibilities including highly confidential and sensitive matters and services related to human resources management within the agency. Work entails providing guidance, support, and coordination in the consistent and effective development, implementation, and application of the Human Resources department’s policies, procedures, and practice. This encompasses recruitment, performance management, employee relations, labor relations, training and development, new hire orientation, employment law compliance, benefit programs, and the coordination and performance of administrative functions within the unit. This position aids in all aspects of human resources, labor relations, and provides supervision to clerical, personnel, interns and volunteers. Work is reviewed through discussions, conferences or reports for compliance with department rules and regulations, and applicable local and federal legislations.

Requirements

  • Bachelor's degree in Human Resources Management, Industrial Relations, Organizational Psychology, Business or Public Administration, or a related field supplemented by two (2) years of human resources experience, one (1) of which should be in a lead or supervisory capacity.
  • OR Associate's degree or 60+ college credits in Human Resources Management, Industrial Relations, Organizational Psychology, Business or Public Administration or a related field, supplemented by four (4) years of human resources experience, two (2) of which should be in a lead or supervisory capacity.
  • OR High School Diploma or its equivalent from an accredited institution, supplemented by six (6) years of human resources experience, three (3) of which should be in a lead or supervisory capacity.
  • Knowledge of the methods, techniques, practices, and principles of human resources management.
  • Knowledge of regulations and policies pertaining to assigned human resource functions.
  • Knowledge of computerized record-keeping and tracking systems.
  • Skill in problem solving and analysis.
  • Skill in interpersonal communication.
  • Skill in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to solve problems using sound judgment and decision-making.
  • Ability to engage in negotiation and influence others.
  • Ability to analyze facts, investigate situations, and prepare action plans with recommendations and resolutions.
  • Ability to communicate effectively both orally and in writing.
  • Ability to establish and maintain effective working relationships with employees, managers, officials, consultants, agency representatives, and the public.
  • Ability to work independently or collaboratively as part of a team.
  • Ability to deliver effective results within established deadlines and manage multiple competing priorities.
  • Ability to empower others to reach organizational goals.
  • Ability to research, plan, organize, and develop department programs.

Responsibilities

  • Leads, organizes, coordinates and carries out all human resource department projects and processes.
  • Provides supervision to clerical personnel, interns and volunteers.
  • Interprets, advises, and assists employees and managers on matters related to collective bargaining agreements, leave management, benefits, and HR procedures and policies, ensuring compliance with specified guidelines.
  • Conducts quality assurance checks and collaborates with human resources professionals, management, and staff to ensure adherence to established guidelines and standards.
  • Organizes and manages the maintenance of department records necessary to ensure confidentiality, accuracy, efficiency and conformance with rules, regulations and applicable legislations.
  • Prepares, reviews, researches, analyzes and approves various reports, data, and information, then provides recommendations to management.
  • Collaborates with management to address human resource issues, investigate related problems, and provide recommendations to the organization.
  • Administers and coordinates the performance appraisal process, ensuring compliance with wage and salary guidelines for both exempt and non-exempt employees.
  • Monitors and carries out functions associated with the communication and administration of the Employee Benefit Program to ensure timely updates for all employees.
  • Coordinates organizational development initiatives, employee-related activities (including meetings and training), and administers company-approved employee recognition programs.
  • Liaises with employees by scheduling meetings and activities, providing feedback, and maintaining an open-door policy to foster communication between employees and management.
  • Ensures compliance with government and company-related programs (i.e., affirmative action, OSHA, minimum wage, FLSA, etc.).
  • Prepares administrative reports on all human resources, employee relations, training or related activities.
  • Performs all other related duties as assigned.
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