Benefits/Risk Coordinator - Human Resources Department

Village of Elk Grove•Elk Grove Village, IL

11d•Onsite

About The Position

The Office of Human Resources (HR) is seeking a Benefits/Risk Coordinator to administer the Village's employee benefits and risk management programs. This role serves as the primary point of contact for employee benefits, workers' compensation, and risk management activities, including claims administration, insurance coordination, regulatory compliance, and safety programs. The coordinator will partner with employees, retirees, Village departments, benefit vendors, insurance providers, and third-party administrators to promote employee well-being, minimize organizational risk, and support Human Resources initiatives.

Requirements

Minimum of 3 years of experience in benefits and risk administration and compliance.

Nice To Haves

Bachelor’s Degree in business administration, public administration, human resources management or a related field is preferred.

Responsibilities

Administers the Village's employee benefits programs for active employees and retirees, including enrollments, qualifying life events, claims assistance, annual open enrollment, separations, and serving as the primary liaison with benefit vendors.
Coordinates and processes workers' compensation, general liability, auto liability/collision, fire/casualty, and other risk management claims by reviewing, investigating, documenting, monitoring, and assisting with the resolution of claims, including litigation involving self-insured risk claims.
Establishes, maintains, and secures confidential employee injury records, workers' compensation files, litigation documents, and all required federal and state reporting and compliance records.
Prepares reports and documents for renewal of the Village’s Benefits and Risk insurance including compiling underwriting information, completing annual underwriting questionnaires, analyzing loss data, and coordinating with insurance brokers and third-party administrators.
Analyzes claims trends, loss data, and benefit utilization to identify opportunities for cost containment, risk reduction, and continuous improvement of benefits, wellness, and risk management programs.
Partners with departments to promote workplace safety by participating on the Village’s Loss Prevention Committee, reviewing accidents, developing recommendations, assisting with safety training, conducting loss prevention activities, and supporting OSHA compliance and annual reporting requirements.
Assists employees and supervisors with Family and Medical Leave Act (FMLA), special leave administration, workers' compensation coordination, and other leave-related processes.
Records, tracks, and monitors information related to claims, incidents, benefits administration, and other Human Resources activities, escalating matters requiring supervisory review.
Provides exceptional customer service by responding to employee, retiree, department, and vendor inquiries in a professional, timely, and confidential manner while fostering positive working relationships throughout the organization.
Performs various administrative and office support duties and other duties as assigned.