Human Resources Coordinator/Receptionist

TAGG Logistics/Hub Group•Oak Brook, IL

2d•Onsite

About The Position

This role serves as the primary receptionist for one of the Headquarter buildings, managing the front desk during business hours to greet employees, visitors, vendors, and candidates. It also involves planning and coordinating employee engagement activities and events, managing new hire onboarding and employee terminations, supporting HR programs and benefits administration, maintaining records, and providing administrative support to the HR department. The position requires a customer service-oriented individual with strong attention to detail and the ability to work in a confidential environment.

Requirements

1-2 years’ experience in a Human Resources role required
Computer skills: MS Word, Excel, Outlook, and Power Point (Access is preferred)
Excellent organizational and time management skills and ability to multi-task
Customer service oriented with excellent interpersonal skills
Strong attention to detail
Ability to work in a highly confidential environment and exhibit professionalism at all times
Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment

Nice To Haves

Bachelor’s degree in Human Resources or related field preferred
Prior experience with Oracle HCM or another HRIS highly desired

Responsibilities

Serve as the primary receptionist for one of the two Headquarter buildings, staffing the front desk during all business hours to greet employees, visitors, vendors, and candidates in a professional and welcoming manner
Manage all visitor sign-in procedures, verify identification, issue temporary badges, and notify host employees of arrivals
Answer, screen, and route incoming calls on the main office phone line; take accurate messages and respond to general inquiries professionally
Maintain a clean, organized, and presentable reception area and lobby, including monitoring conference room availability and coordinating room setup as needed
Monitor building access and adhere to security and visitor policies, escalating any concerns to facilities or HR leadership as appropriate
Plan and coordinate employee engagement activities and events at corporate office locations, including logistics, catering, communications, and feedback collection
Manage completion of new hire onboarding tasks, including I-9 and E-Verify compliance requirements
Enter new hire data into Oracle HCM prior to employee's first day
Assist with processing employee terminations in Oracle HCM and completing required offboarding steps, including ensuring appropriate documentation is received and state-specific requirements are followed
Prepare separation paperwork as needed
Manage the group HR inbox daily; triage and route all inquiries within 2 hours; answer what falls within approved scope or escalate
Field employee and manager inquiries on benefits, leaves, L&D, HCM navigation, compliance, training
Assist in benefits administration
Support various HR initiatives and projects, including open enrollment, compliance activities, and other departmental programs
Assist with maintaining personnel and departmental records electronically, including scanning and coding documents into the FileNet recordkeeping system accurately and timely
Assist with updating and maintaining HR forms, documents, and job aids
Provide administrative support to the HR department at the corporate office
Manage HR procurement requisitions and submit purchase orders for payment processing
Order and maintain office and departmental supplies for the HR team
Perform other duties, responsibilities, and special projects as assigned