Human Resources Coordinator, Leave

Cypress-Fairbanks Independent School District•Cypress, TX

13d•$58,763•Onsite

About The Position

This role serves as the final authority on complex and sensitive leave of absence cases, utilizing sound judgment, comprehensive knowledge of applicable laws and policies, and a high level of discretion to make final determinations on behalf of the leave team. The position involves leading Human Resource Leave Specialists in processing leave and supporting employees through the leave process. Responsibilities include maintaining leave software, providing training on legal and procedural aspects of leave, supervising and monitoring the leave team, responding to employee inquiries, tracking cases, ensuring data integrity, and collaborating with various HR departments, payroll, and benefits teams. The role also involves developing and maintaining leave-related policies and procedures, serving as a liaison between Human Resources and Health Services, and partnering with vendors and cross-functional teams.

Requirements

Bachelor's degree from a recognized, accredited college or university
Two (2) years’ experience in Human Resources or Leave/Disability environment
Knowledge of administration of leave programs and applicable laws (Federal, State, Local)
Proficient in the use of software to develop spreadsheets, databases and perform word processing
Strong understanding of FMLA, ADA, USERRA, and other relevant employment laws.
Demonstrated ability to work with a wide range of individuals and complex issues
Demonstrated personal integrity and ability to maintain confidentiality
Strong oral and written communication, public relations and interpersonal skills.

Responsibilities

Lead Human Resource Leave Specialist(s) in processing leave and supporting employees through the leave process.
Serve as the final authority on complex and sensitive leave of absence cases, using sound judgment, thorough knowledge of applicable laws and policies, and a high level of discretion to make final determinations on behalf of the leave team.
Maintain leave software, including but not limited to updating calendars, updating communications, integration and support needs.
Provide training related to legal and procedural aspects for all types of available leave (Federal, State and Local).
Supervise and monitor the leave team, ensuring accuracy following the leave process and associated documentation.
Initiate and/or respond to incoming and outbound calls, emails, and system notifications of leave requests and information requests.
Respond to employee leave requests and concerns and provide clarification and support using effective customer service.
Track all cases reported, statuses, and return to work dates and be able to report statistical data as needed.
Ensure data integrity of information pushed from leave software to eFinance system.
Communicate with Ancillary HR departments as needed.
Support and coordinate with HR Directors regarding medical leave policy and employee leaves.
Collaborate with payroll, and benefits teams to ensure accurate and timely processing of leave banks, leave-related payroll and benefits adjustments.
Develop and maintain leave-related policies, procedures, and documentation.
Serve as the liaison between Human Resources and Health Services teams when applicable.
Consult, coordinate and partner with vendors and cross-functional teams and systems as appropriate.
Escalate issues to the proper management resource as appropriate.
Perform all other duties as assigned by the director of human resources.
Maintain regular and reliable attendance, which is an essential job function.