Human Resources Consultant
About The Position
The Human Resources Consultant serves as a trusted advisor and strategic partner to a portfolio of small to mid-sized organizations across the Capital Region. This role supports clients who often lack internal Human Resources (HR) leadership by delivering high-touch, expert guidance across a wide spectrum of HR disciplines. The HR Consultant will provide ongoing support through retainer-based services, fixed-fee projects, and leave management solutions enabling clients to build compliant, people-first workplaces that align with their mission and growth goals. The ideal candidate thrives in a dynamic, client-facing environment, possesses deep HR Generalist experience, and demonstrates agility in working across diverse industries and organizational cultures. As a core team member in a growing department, this individual will also play a critical role in shaping internal service models, driving operational excellence, and contributing to the success of Pioneer’s broader go-to-market strategy.
Requirements
- Bachelor’s Degree or ten (10) years of Human Resources experience in lieu of degree required.
- Must have Human Resources certification (PHR, SHRM-CP, or higher) or must obtain certification within 1 year of employment.
- Minimum 2–5 years of progressive Human Resources experience in a generalist or consulting capacity.
- Proven ability to manage a variety of HR disciplines and client needs across multiple sectors (nonprofit, startup, professional services, healthcare, etc.)
- Strategic thinker with strong consultative and interpersonal skills.
- Demonstrated ability to operate independently while managing multiple clients and priorities.
- Adept at navigating ambiguity and adapting solutions to fit each client’s culture and lifecycle stage.
- Technically proficient in Microsoft Office Suite and HRIS platforms.
- Deep understanding of federal, NYS, and local employment laws and regulations.
- High integrity with strict adherence to confidentiality and professional ethics.
- Reliable transportation and willingness to travel to client sites as needed within the Capital Region.
Responsibilities
- Serve as primary HR contact for assigned clients, delivering strategic HR guidance aligned with their organizational goals.
- Build and maintain strong relationships with executive stakeholders and front-line managers.
- Support clients with employee relations, policy development, leadership coaching, and organizational planning.
- Deliver high-touch, consistent HR support (both onsite and remote) in accordance with client retainer agreements.
- Lead and execute fixed-fee HR projects including employee handbooks, compliance audits, job architecture, compensation studies, and customized training programs.
- Tailor project scope and deliverables to client needs while ensuring legal compliance and operational effectiveness.
- Support clients in administering and managing leave requests in accordance with FMLA, state-mandated PFL, ADA, and other applicable laws.
- Utilize leave management software to track cases, ensure compliance, and provide reporting as needed.
- Promote Pioneer’s Imagine culture and client-first philosophy in all engagements.
- Lead internal initiatives such as knowledge sharing, process development, and continuous improvement projects.
- Contribute to the enhancement of Pioneer Better Leadership programming by integrating real-time learnings from external consulting work.
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What This Job Offers
Career Level
Mid Level
