Human Resources Compliance Specialist

Massachusetts Bay Transportation Authority•Boston, MA

5d•Onsite

About The Position

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. The HR Compliance Specialist will be responsible for compliance requirements within the Workforce Department. They will assist with implementing and updating programs, policies, and procedures. This role requires excellent communication skills, strong attention to detail, and the ability to handle sensitive information with confidentiality.

Requirements

Bachelor’s degree in human resources, business administration, public administration, or a related field.
Four (4) years of Human Resources experience.
One (1) year of compliance experience.
Experience in a fast-paced team environment with strong attention to detail.
Demonstrated knowledge of Human Resources practices, employment laws, and compliance experience.
Strong awareness of state and federal employment regulations.
Resourceful, analytical, and problem-solving aptitude.
Excellent communication skills, interpersonal skills, ethics, and cultural awareness.
Demonstrated experience responding to clients with a customer service attitude.
Ability to maintain professionalism and confidentiality.
Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and comfortable learning new technical systems as needed.
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A master’s degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

Nice To Haves

Additional HR training or experience.
PHR, SPHR, or SHRM certification.
Experience in work authorization practices and procedures.
Familiarity with HRIS systems, Tableau Server.
Experience working in a union environment.

Responsibilities

Manage Human Resources (HR) compliance by conducting periodic reviews, audits, and annual submissions, including, but not limited to, gathering, reviewing, and analyzing internal records.
Monitor and ensure compliance with Workforce policies and procedures and employment laws.
Help draft Human Resources/Workforce procedures, processes, and policies to better facilitate compliance, including assisting with updating the Employee Handbook.
Maintain compliance with current applicable local, state, and federal employment regulations, including, but not limited to, the Federal Transit Agency (FTA).
Manage and track employee personnel folder request process and any other legal compliance requests (i.e., MCAD complaints).
Assist in gathering the information when necessary.
Assist with oversight of the E-Verify and I-9 process and its compliance for all hires, including collaboration with recruitment department, reviewing I-9 documentation, following up on non-compliance, and maintaining I-9 record compliance.
Support the recruitment and onboarding process, including being responsible for background check adjudication process, evaluating background check results against MBTA policy and current regulations to determine eligibility for hire.
Support the Authority's compliance requirements related to proper U.S. work authorization.
Maintain the Authority’s electronic employee personnel records database and ensure compliance with the Massachusetts Statewide Records Retention Schedule.
Conduct scheduled Human Resources compliance audits and prepared data summaries, presentations, and reports on findings status and recommendations.
Coordinate with the Human Resources business partners on the exit interview process, including assisting the business partners in sending out interviews, conducting exit interviews, and gathering completed interviews.
Responsible for reporting out exit interview information, including any trends.
Work in collaboration with internal partners such as the Office of Diversity and Civil Rights, Legal, Labor Relations and other groups as needed.
Aid in conducting analysis of employment-related data and prepares required reports; compiles raw data into usable reports to assist with reporting needs of the Workforce team.
Exercise professionalism and confidentiality always, building trust and strong partnerships with clients.
Perform all other duties and projects that may be assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.