HUMAN RESOURCES BUSINESS PARTNER

Hollywood Casino at Greektown•Detroit, MI

11d•Onsite

About The Position

At PENN Entertainment, we are looking for talent that believes in having fun and being a part of an exciting, fast-paced industry. You will work with a diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. PENN Entertainment cares about your career growth and will help you get the support you need to expand your possibilities. The Total Rewards package includes wellness programs designed to support team members' financial, physical, and mental well-being. Specific benefits, such as day-one medical coverage, 401(k) matching, and annual performance bonus, may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Requirements

Bachelor’s degree (B.A./B.S.) in human resources management or related field from a four-year college or university; five or more years’ experience as a Human Resources Generalist; or equivalent combination of education and experience.
Proficient computer skills, including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCIMS and UltiPro experience a plus.
Must have excellent organizational and communication skills.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
Demonstrated an intermediate level of competence in the areas of ambition, customer service, engagement, leadership, business reasoning, and emotional intelligence.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English. Written communication skills in English may also be required.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Employee must be able to obtain an MGCB license.

Nice To Haves

PHR or SPHR professional certification preferred.

Responsibilities

Responsible for assisting in directing the operations and staff of the HR department.
Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
Develops and maintains productive, informative, and respectful relationships that support achievement of business-focused results with assigned departments.
Serves as a business partner to various client groups. Understands the organizational structure for each department; develops and maintains knowledge of the business unit needs; and provides HR support to team members at all levels of the organization.
Assist in directing responsibility for ensuring that property HR SLAs are followed and met.
Identifies and develops strategies for client groups with respect to turnover, retention, staff development, engagement, employee relations, guest service, compensation, wellness, and performance management issues.
Identify and establish partnerships with local workforce development groups, colleges, and community outreach organizations.
Partners with top HR leader and other members of the HR team in the monthly budget reconciliations, P&L review, and approving departmental purchasing.
Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance with departmental budget initiatives; reporting budget concerns to the manager.
Partners with top HR executive to determine Human Resources strategy.
Analyzes property trends and metrics related to engagement, turnover, staff development, etc., in partnership with the HR team and develops solutions, programs, and policies, as necessary.
Manages and resolves employee and/or labor relations issues; conducts effective, thorough, and objective investigations in cases of grievances, harassment, employee concerns, or EEOC issues.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Provides performance management (coaching, counseling, career development, corrective action, performance reviews, and terminations) guidance/counsel to client groups and their teams to ensure compliance with law, regulations, and internal policy/procedure.
Maintains current knowledge of HR policies, programs, laws, and regulations.
Develop reports and other key metrics, including but not limited to the monthly HR Scorecard, Strategic Plan, or other identified HR analytics.
Facilitates training and development programs and delivers results that correspond with established goals. Analyzes program results and redirects as necessary for talent development.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
Responsible for ensuring compliance with all regulatory compliance within the area of responsibility and reporting potential issues to Executive Management / GM.
Maintains strict confidentiality in all departmental and company matters.
Other duties as assigned.