Human Resources Business Partner - Operations

City of Surprise•Surprise, AZ

About The Position

The City of Surprise is seeking an experienced, solution-oriented Human Resources Business Partner to join its HR Operations Team. The role partners with departments across the City on employee relations, performance management, classification and compensation, and workforce needs, helping leaders turn workplace challenges into practical solutions. The position calls for building strong working relationships, taking ownership of matters from start to finish, analyzing issues, and providing clear recommendations. Success involves understanding department operations, anticipating needs, identifying root causes, connecting HR solutions to organizational goals, communicating clearly, and following through reliably. Incumbents perform professional-level work in a human resources functional area to help organizational leaders achieve strategic objectives. They have broad-based accountability and develop, implement, and evaluate programs; serve as an expert resource in one or more functional areas; provide guidance and monitor lower-level staff; and handle highly sensitive programs or activities with significant liability and risk. The position may supervise employees.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, Public Administration, Risk Management, or a related field, and five years of professional-level human resources and/or risk experience; or an equivalent combination of education and experience sufficient to perform the essential duties.
  • Additional education cannot be substituted for experience.

Nice To Haves

  • PHR/SPHR, SHRM-CP/SCP, IPMA-CP/SCP, CEBS, or CCP certification is desirable.

Responsibilities

  • Partner with City departments on employee relations, performance management, classification and compensation, and workforce needs.
  • Help leaders address workplace challenges with practical solutions and clear recommendations.
  • Develop, implement, and evaluate programs in a human resources functional area.
  • Serve as an expert resource in one or more functional areas.
  • Provide guidance to and monitor lower-level staff.
  • Handle highly sensitive programs or activities involving significant liability and risk.
  • Understand department operations, anticipate needs, identify root causes, and connect HR solutions to organizational goals.
  • Take ownership of work from start to finish and communicate clearly with reliable follow-through.
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