Human Resources Business Partner

TOTE Resources LLC•Jacksonville, FL

14d•Hybrid

About The Position

TOTE Maritime Puerto Rico has proudly served the communities of Puerto Rico since 1985, providing safe, reliable transportation. TOTE is dedicated to its employees, fostering a respectful, inspiring, and recognized work environment. The company values SAFETY, COLLEAGUE EXPERIENCE, OPERATIONAL EXCELLENCE, and CUSTOMER EXPERIENCE. This role involves demonstrated exposure and knowledge of multiple human resource disciplines, including labor laws, talent management, employee relations, succession planning, talent acquisition, change management, diversity and inclusion, compensation, and HRIS systems. The position also involves identifying and leading continuous improvement efforts across multiple functions and locations.

Requirements

Demonstrated exposure and knowledge of multiple human resource disciplines, including labor laws and employment best practices, talent and performance management, employee relations, succession planning, talent acquisition, change management, diversity and inclusion, pay and benefits compensation, and HRIS systems.
Identify and lead continuous improvement efforts and teams across multiple functions and locations.
Must possess effective consulting and influencing skills.
Excellent interpersonal and professional verbal and written communication skills.
Effective presentation, facilitation, and public speaking skills.
Ability to solve problems and proactively diagnose and implement solutions to enhance organizational agility and effectiveness.
Ability to analyze and interpret business and people data to identify trends, patterns, and insights that inform strategic decisions.
Excellent organizational skills and attention to detail.
High level of discretion and confidentiality.
Excellent time-management skills with a proven ability to meet deadlines.
Ability to manage multiple, competing priorities, facilitate business processes and work effectively both independently and as part of a collaborative team across multiple levels in the organization.
Passion for results and ability to work in a fast-paced environment.
Strong knowledge of applicable local, state, and federal employment law that impacts the employee geography.
Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and administrative practices related to those functions.
Proficient in Microsoft applications (Word, PowerPoint, Excel) and experience using HRIS systems. – ADP preferred.
Bachelor’s degree in Human Resources, Business Administration, Psychology or related field.
3+ years demonstrated success within HR Business Partner or specialty Human Resources functions.

Nice To Haves

Advanced degree in Human Resources, Labor Relations or Business preferred.
HR certification preferred.
Bilingual English/Spanish

Responsibilities

Coach leaders on performance management, employee development, succession planning, organizational effectiveness, and leadership best practices.
Partner with leaders to identify, develop, and retain top talent through effective development planning and career conversations.
Champion a culture of continuous feedback, accountability, recognition, and professional growth.
Support internship, rotational, and early career development programs to strengthen future talent pipelines.
Foster an engaging, inclusive, and high-performing culture that reflects TOTE’s values.
Promote positive employee relations and lead employee engagement initiatives, recognition programs, action planning, and retention strategies.
Partner with leaders to proactively identify opportunities to improve the overall employee experience and culture.
Provide expert guidance on employee relations matters while balancing business needs, legal compliance, and employee experience.
Conduct workplace investigations and recommend appropriate resolutions consistent with company policies and employment laws.
Partner with the HR Shared Services team to administer and support leave management processes, including ADA, FMLA, Workers' Compensation, disability accommodations, and related compliance requirements.
Ensure compliance with federal, state, and local employment laws while minimizing organizational risk.
Support both internal and external audits.
Advise and consult on organization performance management philosophy (performance correction, employee performance reviews, goal setting, development planning, etc.).
Lead employee transitions such as resignations and terminations (workforce reductions, layoffs process, performance management separations, or job eliminations, etc.).
Partner with leaders on performance improvement, corrective action, workforce transitions, reductions in force, and organizational changes.
Participate and partner in talent acquisition for business units attending community and campus events.
Facilitate new hire on-boarding to ensure quick and effective assimilation to the Company.
Partner with HR Shared Services to embed programs into client groups and implement and support initiatives/services to improve the employee experience (recruitment, total rewards, HR systems, etc.).
Coach and support hiring managers to ensure we are hiring for potential and longer term career growth.
Utilize behavioral interview techniques and assessment tools to support effective hiring decisions.
Collaborate on workforce planning strategies to meet evolving business needs.
Facilitate training, feedback sessions and employee meetings (compliance training, functional and leadership development, policy changes, etc.).
Lead and participate in cross-functional HR and business projects that support organizational priorities.
Partner with HR Shared Services team to successfully implement enterprise HR programs and initiatives.
Drive continuous improvement by identifying opportunities to simplify processes, improve efficiency, and enhance the employee experience.