Human Resources Business Partner

Atlantis Academy•San Jose, CA

67d•$85,000 - $100,000•Remote

About The Position

ChanceLight Behavioral Health, Therapy, & Education is seeking a dynamic Human Resources Business Partner to join their award-winning team. This role provides HR partnership and employee relations support to assigned leaders and business areas. The HR Business Partner partners with managers and operational leaders on mid-level to complex employee relations matters, manager coaching, performance management, investigations, policy application, employee relations trends, employee experience initiatives, and operational people needs. The position handles more complex employee relations matters than a Senior HR Generalist and escalates high-risk, legal, executive-level, enterprise-impact, or highly sensitive matters to senior leadership. The company fosters a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction.

Requirements

High school diploma or equivalent with passage of basic skills test.
Minimum of five to seven years of progressive HR related experience required, including experience in employee relations, investigations, performance management, corrective action, ADA/accommodation processes, manager coaching and policy application.
Strong knowledge and understanding of applicable CA state licensure, certification, accreditation laws and employment regulations.
Strong business partnership, employee relations, manager coaching, investigation, documentation, communication, and problem-solving skills.
Ability to influence managers, identify trends, recommend practical solutions, and escalate high-risk matters appropriately.
Excellent verbal and written communication, interpersonal skills and ability to work collaboratively at all organizational levels.
Ability to assess complex employee relations matters, evaluate risk, identify appropriate next steps, coach managers, recommend practical solutions and determine when senior HR, Legal, CHRO or executive escalation is needed.
Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.

Nice To Haves

Bachelor’s degree or higher in human resources, business administration or a closely related field of study preferred.
Licensed currently or in the process of obtaining a SHRM-CP, PHR, SHRM-SCP, SPHR or other HR related certification preferred but not required.
Hold currently or have the ability to obtain a valid CA state drivers license.
Prior experience supporting multi-site or multi-state operations highly preferred.
Prior experience in education, healthcare, behavioral health and/or another compliance-driven environment preferred.
Experience with HRIS, case management systems, reporting tools, dashboards and/or other HR related technology preferred.

Responsibilities

Partnering with assigned leaders and business areas to provide practical HR guidance and employee relations support.
Regular travel in order to maintain appropriate onsite presence and support for all CA education program locations.
Handling mid-level to more complex employee relations matters involving manager coaching, performance management, conflict resolution, recurring issues, multi-step concerns, workplace investigations or higher operational impact.
Coaching managers on performance concerns, corrective action, documentation, communication, accountability and employee relations best practices.
Conducting or supporting workplace investigations, including planning, interviews, documentation, findings support and recommended next steps.
Providing guidance on ADA/accommodation matters, policy application, corrective action, performance management, employee concerns and workplace conduct.
Identifying employee relations trends and operational people issues and recommending practical solutions to assigned leaders and HR leadership.
Supporting employee experience, engagement, retention, culture and manager capability initiatives for assigned business areas.
Partnering with leaders on organizational changes, workforce transitions, new site support, restructuring support and other people-related operational needs.
Collaborating with HR Centers of Excellence, including Talent Acquisition, Benefits, Payroll, HRIS, Compliance, Training, and Legal to support consistent and integrated HR solutions.
Supporting implementation of HR initiatives, policy rollouts, manager training and employee communications.
Monitoring HR metrics, employee relations trends, turnover themes and manager support needs for assigned areas.
Escalating high-risk, legally sensitive, executive-level, enterprise-impact or complex matters requiring senior HR, Legal, CHRO or VP involvement.
Performing other duties as assigned to support HR department and organizational objectives.