Human Resources Business Partner, Operations
About The Position
Nuro is seeking an HR Business Partner (HRBP) to support its rapidly scaling Autonomous Vehicle Operator (AVO) organization. This critical workforce is responsible for software testing, safety, and milestone delivery. The HRBP will focus on employee relations, safety culture, first-line manager enablement, and operational HR support for hundreds of new operators in shift-based roles. The role involves partnering with Ops leadership to support teams, mitigate risks, and ensure frontline employees have the necessary clarity, tools, and environment for safe and effective performance. This is a hands-on position combining strategic thought partnership with day-to-day field HR, including investigations, performance coaching, safety escalations, and workforce planning. The ideal candidate has experience supporting large hourly/non-exempt workforces in fast-moving operational environments, balancing empathy, fairness, and business judgment while scaling systems for consistency and excellence.
Requirements
- 4+ years HRBP or HR Generalist experience supporting hourly, contingent, or temp-to-hire populations in operations, logistics, manufacturing, warehouse, or similar environments.
- Strong experience with high-volume ER, including investigations, documentation, and decision-making under time-sensitive operational conditions.
- Comfortable with onsite, shift-based environments, including occasional overnight or early morning shift support.
- Known for building quick trust with both workers and frontline managers—balancing empathy with clarity and accountability.
- Strong understanding of California employment law, particularly for high-volume non-exempt workforces.
- Process-minded: able to build lightweight, scalable approaches without slowing down operations.
- Calm, practical, and steady during safety escalations, staffing surges, or complex ER situations.
- High learning agility—you can quickly understand the operator workflow and how it ties into vehicle testing, milestones, and safety.
Nice To Haves
- Experience supporting operations in autonomy, transportation, logistics, or industrial/safety-critical environments.
- Experience working directly with safety teams or supporting populations where incident reporting and behavior standards are critical.
- Experience supporting multi-site, shift-based, or 24/7 operational environments.
- HR certifications (PHR, SPHR, SHRM-CP/SCP).
Responsibilities
- Serve as the day-to-day HR partner for the Operations workforce (Autonomous Vehicle Operators, Fleet, Safety, Program Management, etc.), focusing on real-time employee support across multiple shifts, including overnight operations.
- Handle a high volume of employee relations matters—attendance issues, interpersonal conflicts, conduct concerns, policy questions, and incident follow-ups, ensuring consistency and fairness across sites.
- Support Safety and Ops teams during road-collision calls and other safety-related escalations, ensuring timely documentation, communication, and next steps.
- Provide frontline supervisors and leads with guidance on documentation, coaching conversations, and navigating routine HR matters.
- Assist with key HR processes for a large, hourly workforce, including onboarding touchpoints, workplace support needs, and shift-based communication updates.
- Spot patterns across teams and shifts to surface early signals related to safety, performance, or engagement.
- Partner closely with the primary HRBP and cross-functional teams (Workplace, Safety, Legal, People Ops) to ensure a seamless and consistent employee experience.
- Partner with Talent Management on performance programs, engagement efforts, and manager enablement tailored to a frontline workforce.
Benefits
- annual performance bonus
- equity
- competitive benefits package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
