Human Resources Assistant - SSO Human Resources - USA Health Shared Services

USA Health•UNAVAILABLE, Alabama

About The Position

The Human Resources Assistant performs administrative and clerical work for the HR department, including scheduling, maintaining employee files, responding to inquiries in writing and in person, and answering frequently asked questions from applicants and employees. The position provides information on standard policies, benefits, and hiring processes, referring complex matters to the appropriate service area or senior-level HR staff. The assistant supports daily HR operations and internal and external HR inquiries, maintains digital and electronic employee records, assists with benefits questions, and uses the Banner system to provide and validate employee information. Additional work includes supporting employee ID creation, performance management documentation and data entry, scheduling meetings and interviews, maintaining agendas, and providing office coverage across HR Health System locations as needed. The role requires professional customer service, regular and prompt attendance, compliance with department, educational, hospital, infection control, and safety requirements, and the ability to work the defined schedule and overtime as required. Related duties may be assigned.

Requirements

High school diploma or equivalent.
Five years of experience as a Human Resources assistant, staff assistant, secretary, or in a related Human Resources or administrative position.
A comparable combination of education and experience may substitute for the stated requirements.

Responsibilities

Perform administrative work for the HR department, including scheduling, maintaining files, and responding to written and in-person inquiries.
Answer frequently asked questions from applicants and employees about standard policies, benefits, and the hiring process, and refer complex questions to appropriate staff.
Maintain records and provide clerical support for HR department employees.
Provide clerical and administrative support for day-to-day HR operations.
Provide professional customer service and support conflict management and employee relationships with prospective, current, and former employees.
Respond to internal and external HR inquiries and requests, including problem-solving procedures, complaints, and coordination of communications with candidates and current employees.
Maintain digital and electronic employee records, process new and replacement badges and I-9 changes, and update personnel information.
Assist employees with general benefits inquiries and direct complex requests to the appropriate benefits team member.
Use the Banner system to provide and validate employee information for appropriate internal and external personnel.
Assist with the employee ID (J#) creation process as needed.
Assist with performance management procedures, including corrective-action documentation, data entry, and responses to internal inquiries.
Schedule meetings, interviews, and HR events, and maintain agendas as requested by HR management.
Maintain employee files, including current documentation and termination paperwork.
Keep up to date with HR trends and best practices.
Work in multiple HR Health System offices as needed to provide coverage for others.
Complete mandatory department, educational, and hospital requirements and adhere to current infection control and safety standards.
Maintain regular and prompt attendance, work the defined schedule and overtime as required, and perform related duties as assigned.