Human Resources Assistant - NoMad Detroit

Hilton • Detroit, MI

7d • Onsite

About The Position

The Human Resources Coordinator may have access to confidential team member, candidate, compensation, performance, or employee-relations information in the normal course of work and is expected to maintain strict confidentiality and sound judgment at all times. Complex, sensitive, or higher-level People & Development matters are promptly referred to the Human Resources Manager or Director of People & Development.

Requirements

• High school diploma or equivalent required.
• One to two years of administrative, Human Resources, training, hospitality, or customer-service experience preferred.
• Previous Human Resources or People & Development experience preferred but not required for a candidate with strong administrative, organizational, and guest-service skills.
• Experience coordinating or facilitating orientations, training sessions, meetings, events, or group presentations preferred.
• Hospitality, luxury service, or hotel experience is a plus.
• No specific certification is required.

Nice To Haves

• Associate or bachelor's degree in Human Resources, Hospitality, Business Administration, Organizational Development, or a related field preferred.
• Human Resources, training, CPR, First Aid, or other relevant certifications are a plus.

Responsibilities

• Coordinate and facilitate NoMad Detroit new hire orientation, ensuring new team members receive a welcoming, organized, and consistent introduction to the hotel, its culture, policies, standards, and resources.
• Maintain the People & Development training calendar and coordinate training sessions, locations, attendance, communications, materials, sign-ups, and completion records.
• Lead or assist with approved recurring training programs and presentations within the scope of the position.
• Prepare orientation and training materials, presentations, handouts, certificates, sign-in records, and other supporting documentation.
• Track participation, completion, feedback, and outstanding training requirements and follow up with team members and department leaders as appropriate.
• Support department leaders with scheduling and coordination of required Hilton, NoMad, safety, compliance, and departmental training.
• Maintain organized training records and assist the Human Resources Manager and Director of People & Development with training reports, audits, and related follow-up.
• Assist with identifying recurring training needs and communicating observations or opportunities to People & Development leadership.
• Provide administrative support throughout recruitment and hiring, including interview scheduling, candidate communication, hiring-event coordination, and recruitment tracking.
• Assist candidates and hiring managers with routine questions regarding the application, interview, pre-employment, and onboarding process.
• Coordinate new hire paperwork and onboarding requirements and follow up on outstanding items to support timely start dates.
• Prepare orientation schedules, welcome materials, name badges, identification materials, and other new hire resources as assigned.
• Assist with new hire system setup and access coordination in approved Hilton and hotel systems as authorized.
• Maintain accurate recruitment and onboarding records and escalate discrepancies, eligibility concerns, or other issues to the Human Resources Manager.
• Support pre-opening and high-volume hiring activities, job fairs, interview days, and other recruitment initiatives as needed.
• Support pre-opening, opening, and ongoing People & Development operational needs.
• Assist with team member locker, identification, name badge, uniform, or other administrative programs when assigned.
• Maintain adequate quantities of People & Development forms, orientation materials, training supplies, and office supplies.
• Assist with filing, copying, scanning, mail distribution, document preparation, and other department administrative needs.
• Provide support at hotel-wide meetings, training programs, hiring events, team member events, and other People & Development initiatives.
• Perform other duties and responsibilities as assigned by the Human Resources Manager or Director of People & Development based on changing business needs.

Benefits

• Award-Winning Workplace Culture
• Global leader in hospitality
• Recognition on the World’s Best Workplaces list by Great Place to Work and Fortune
• Supports career journey
• Opportunities for career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED