Human Resources Analyst

Arizona Department of Administration • Phoenix, AZ

6d • Hybrid

About The Position

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team. Under the direction of the HR Operations Supervisor, this position provides support and assistance with day-to-day HR administrative tasks in the Operations Unit. The position supports various Operations functions and processes. This includes responding and providing guidance to HR related questions and inquiries from AHCCCS Leadership and agency employees. This role will support HR professional level staff with operational functions. Maintains human resources information system records in electronic and paper format.

Requirements

• Current, acceptable standards of administrative principles and practices
• Federal and State rules and regulations, Arizona State Personnel Rules
• Agency policies and procedures and departmental goals and objectives
• State of Arizona's Enterprise Resource Planning System (AZ360)
• Talent Acquisition
• Human Resources terminology
• LEAN initiatives.
• Report writing and formatting data
• Coordinating and organizing events
• Customer service techniques
• Problem solving techniques
• Effective oral/written communication and public speaking/presentations
• Conflict resolution as it relates to customer service
• Learn, understand and apply state and federal laws, as well as, state and agency rules, procedures and policies
• Respond to a wide range of personnel inquiries and situations with accuracy and diplomacy.
• Take direction, follow instructions, and produce expected results of assigned tasks in a timely manner.
• Interact professionally with a variety of individuals ranging from front-line supervisors to members of senior management.
• Maintain confidentiality.
• Prioritize, plan, analyze, coordinate work activities, communicate accurate information to customers and staff members
• Take initiative
• Multi-task and change priorities as needed,
• Multi-task and deal with interruptions throughout the day and maintain workflow.
• Relevant degree from an accredited college or university, coursework and work experience relevant to assignment.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license.
• If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business.
• Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
• Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Bachelor’s Degree in Human Resources or closely related field.
• Relevant HR Certification

Responsibilities

• Performs all AZ360 data entry to process employee personnel actions including but not limited to: new hire, transfers, address change, salary change, name change, position change, cash comp, and status changes.
• Responsible for maintaining paper and/or electronic personnel files, archiving files, internal compliance review audits, and processing personnel file review requests.
• Provides day-to-day admin support including receipt and distribution of daily mail, conference room scheduling, organizing and coordinating meetings and producing on demand reports.
• Oversees the HRD ticketing in Service Now and main HR phone line, responding to routine inquiries or forwarding to appropriate HR contact for response.
• Assists with benefits administration, including enrollment, ASRS verification and employee communication.
• Assists recruitment and on/off boarding efforts by conducting thorough, accurate and timely preemployment verification and reference checks on all candidates who are being considered for employment.
• Drafts job announcements on the State job board.
• Prepares Personnel Action Forms (PAFs) for the hiring manager’s new hire packets.
• Oversees the on-boarding /off boarding processes to include, tracking new hire log sheet, participating in the delivery of the on-boarding orientation presentation, fingerprinting, I-9 verification, IRME (unemployment insurance verifications), communication to disable accounts and equipment retrieval coordination, agency Travel Coordinator and managing the agency Years of Service award and recognition process.
• Maintain the division credit card, processing invoices and reconciling monthly purchases.

Benefits

• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities
• Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).
• Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed