Human Resources Analyst I,II

City of Clearwater•Clearwater, FL

5d•Onsite

About The Position

Under general direction, the Human Resources Analyst I,II performs highly skilled and professional work for the classification, compensation, equal employment opportunity, recruitment and selection, workforce planning, employee development, performance appraisal, occupational analysis, labor relations, benefits, employee relations, FMLA administration, and other personnel programs within the Human Resources Department. Essential Functions: Develops and creates various presentations to ensure all policies and procedures of the City are clearly communicated to employees; creates and administers standard operating procedures (SOPs). Analyzes, researches, and makes recommendations to improve human resources policies, procedures, and programs to include preparation of human resources program related studies and reports; audits and maintains employee databases and organizes files. Collects performance management data and develops complex reporting and analysis through generated reports from various databases using queries and reporting tools to produce meaningful metrics. Performs projects ensuring organization and completion; develops strong relations with and consistently communicates with other city departments and outside vendors. Performs various other administrative tasks including budget development, special projects, departmental policy changes and updates, payroll administration, and other department initiatives. Administers training and ensures co-workers understand the policies and procedures; supports other areas of the human resources department when needed. Performs other duties as assigned. Employee Relations & Equity: Works closely with supervisors of departments to identify, address, and resolve employee performance and behavior issues; writes and reviews development plans, discipline notices, and termination documents; assists with the discipline process and coordinates mandated Employee Assistance Program (EAP); coordinates meetings and mediates situations involving employee relations. Coordinates and facilitates random drug and alcohol testing; updates testing logs, uses random generator to select employees, schedules testing, and coordinates with testing facility; works with supervisor on discipline processes. Conducts, oversees, and participates in various investigations regarding Human Resources violations; researches workplace conduct and workplace violence situations; monitors compliance with policies and procedures; researches and responds to Florida Department of Economic Opportunity (DEO) Reemployment Claims. Provides support in the investigation of complaints of discrimination; determines the validity of complaints, identifies all critical components of complaint, and prepares comprehensive reports. Assists and supports in developing, reviewing, and monitoring EEO policies and procedures; makes recommendations and determinations. Communicates information, technical assistance, or training to supervisors, managers, and employees on topics centered on employee relations, Equal Employment Opportunity (EEO), and other related areas. Talent Acquisition: Performs general hiring and recruitment activities; develops interview questions, participates in interview panels, performs background checks, coordinates the onboarding process, analyzes salary offers, and creates new employee documents and files. Provides analysis and support in the selection and classification process for employees; develops and makes recommendations and implements processes and programs for general personnel management. Compiles and enters data into various systems and databases; maintains personnel records and provides historical searches and research when needed. Assists with the award program for the employees of the city. Communicates information, technical assistance, or training to supervisors, managers, and employees on topics centered on workplace inclusivity and other related areas. Collects, compiles, organizes, and provides professional analysis data relating to talent acquisition and trends, metrics, and issues.

Requirements

Bachelor's Degree in Human Resources, Business or Public Administration, Industrial Psychology, or related field, and one (1) year of progressively responsible experience in Human Resources Administration; OR, either an Associate’s of Arts Degree or attainment of a recognized professional designation certification in Human Resources Management (i.e. SHRM) requiring course completion and a competency examination process, and five (5) years of progressively responsible experience in the field of Human Resources Management; OR an equivalent combination of education, training, and experience may be considered.
Bachelor's Degree in Human Resources Administration, Business or Public Administration, Psychology, Education, or other job-related field and three (3) years of professional level experience in human resources administration; OR an equivalent combination of education, training, and experience may be considered.
A valid State driver’s license is required.
PHR/SPHR or a similarly recognized certification in Human Resource Management is required (for HR Analyst II).
Knowledge of office practices, procedures, and equipment.
Knowledge of personnel administration.
Knowledge of City payroll, benefits, insurance, and budget.
Knowledge of Diversity programs; EEO, ADA, and other programs.
Knowledge of City and departmental policies.
Knowledge of Automated record keeping systems.
Knowledge of Organizational charts, job descriptions, and salary records.
Knowledge of General document management and handling.
Knowledge of Customer service and interacting with personnel.
Knowledge of General office policies and procedures; computers and general office equipment.
Skill in performing general office and clerical work.
Skill in using correct grammar and spelling.
Skill in interpreting and applying policies and procedures correctly.
Skill in handling detailed paperwork and computations.
Skill in handling confidential or sensitive personnel files.
Skill in preparing comprehensive analytical reports.
Skill in completing tasks given both orally and in writing.
Skill in deescalating situations and general employee disputes.
Skill in establishing and maintaining strong office relationships.
Skill in operating a computer and related software.

Responsibilities

Develops and creates various presentations to ensure all policies and procedures of the City are clearly communicated to employees; creates and administers standard operating procedures (SOPs).
Analyzes, researches, and makes recommendations to improve human resources policies, procedures, and programs to include preparation of human resources program related studies and reports; audits and maintains employee databases and organizes files.
Collects performance management data and develops complex reporting and analysis through generated reports from various databases using queries and reporting tools to produce meaningful metrics.
Performs projects ensuring organization and completion; develops strong relations with and consistently communicates with other city departments and outside vendors.
Performs various other administrative tasks including budget development, special projects, departmental policy changes and updates, payroll administration, and other department initiatives.
Administers training and ensures co-workers understand the policies and procedures; supports other areas of the human resources department when needed.
Works closely with supervisors of departments to identify, address, and resolve employee performance and behavior issues; writes and reviews development plans, discipline notices, and termination documents; assists with the discipline process and coordinates mandated Employee Assistance Program (EAP); coordinates meetings and mediates situations involving employee relations.
Coordinates and facilitates random drug and alcohol testing; updates testing logs, uses random generator to select employees, schedules testing, and coordinates with testing facility; works with supervisor on discipline processes.
Conducts, oversees, and participates in various investigations regarding Human Resources violations; researches workplace conduct and workplace violence situations; monitors compliance with policies and procedures; researches and responds to Florida Department of Economic Opportunity (DEO) Reemployment Claims.
Provides support in the investigation of complaints of discrimination; determines the validity of complaints, identifies all critical components of complaint, and prepares comprehensive reports.
Assists and supports in developing, reviewing, and monitoring EEO policies and procedures; makes recommendations and determinations.
Communicates information, technical assistance, or training to supervisors, managers, and employees on topics centered on employee relations, Equal Employment Opportunity (EEO), and other related areas.
Performs general hiring and recruitment activities; develops interview questions, participates in interview panels, performs background checks, coordinates the onboarding process, analyzes salary offers, and creates new employee documents and files.
Provides analysis and support in the selection and classification process for employees; develops and makes recommendations and implements processes and programs for general personnel management.
Compiles and enters data into various systems and databases; maintains personnel records and provides historical searches and research when needed.
Assists with the award program for the employees of the city.
Communicates information, technical assistance, or training to supervisors, managers, and employees on topics centered on workplace inclusivity and other related areas.
Collects, compiles, organizes, and provides professional analysis data relating to talent acquisition and trends, metrics, and issues.