Human Resources Administrator - Human Resources

Hard Rock Hotel & Casino OttawaNew York, NY
$23 - $33Onsite

About The Position

The Brand Ambassador serves as the primary point of contact for applicants and vendors seeking opportunities with Hard Rock Hotel & Casino Metropolitan Park. This role is responsible for developing and maintaining strong relationships with partners, vendors, and key project stakeholders. The Brand Ambassador will serve as the Human Resources representative regarding HR policies, practices, and procedures, providing guidance and assistance to applicants interested in employment opportunities. This role also acts as the Vendor Relations Ambassador regarding all Vendor/Purchasing related policies, practices and procedures. The position requires the ability to prioritize operational needs while balancing multiple tasks and shifting deadlines, coordinate office and facility operations, and perform effectively in a fast-paced, high-demand environment. Proficiency in Microsoft Office and the O365 Suite is necessary, along with the ability to learn and work within various computer applications and internal systems. Strong organizational skills with exceptional attention to detail and clear communication skills are essential.

Requirements

  • High school diploma or equivalent required.
  • Demonstrate proficiency in Microsoft Office and the O365 Suite.
  • Learn and work within various computer applications and internal systems.
  • Apply strong organizational skills with exceptional attention to detail.
  • Communicate clearly with strong listening, speaking, reading, and writing skills.
  • Present and deliver information effectively in both one‑on‑one and group settings.
  • Communicate fluently in English.

Nice To Haves

  • Associate’s degree in business administration, Human Resources, or a related field preferred.
  • Additional languages a plus.

Responsibilities

  • Serve as the Human Resources representative regarding HR policies, practices, and procedures.
  • Provide guidance and assistance to applicants interested in employment opportunities.
  • Respond to HR inquiries and coordinate the scheduling of appointments.
  • Maintain the applicant interest form and master tracking list to ensure accurate and up‑to‑date information.
  • Partner with the local Community Engagement Team to strengthen community relationships and broaden outreach.
  • Deliver the Hard Rock Workforce Readiness Program to support local talent development.
  • Attend local community events, recruitment fairs, and other engagement activities to promote employment opportunities.
  • Serve as Vendor Relations Ambassador regarding all Vendor/Purchasing related policies, practices and procedures.
  • Maintain vendor interest form and master tracking list.
  • Respond to vendor inquiries and coordinate scheduling of appointments with representatives.
  • Partner with local ‘Community Engagement Team’ to enhance our community partnerships.
  • Assist in coordinating vendor fairs and other Hard Rock events.

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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