Human Resource & Safety Manager

Metro Supply Chain Holdings USA•Monroe, OH

About The Position

Aspect Retail Logistics, US, Inc. is a third-party provider of customized logistics solutions operating across the US and Canada. The Human Resource & Safety Manager joins the Leadership Team and provides generalist services in health and safety, employee relations, talent management, performance management, compensation and benefits, and employee engagement. The role supports the organization’s strategic plans and helps maintain a collaborative, service-oriented workplace. Reporting to the Sr Manager Labor Relations, this position partners with facility management, operations, HR Shared Services, and other stakeholders. It advises leaders on employee relations, performance management, compensation reviews, corrective action, recruitment and selection, coaching and development, and policy and legislation. The manager also oversees employment-law compliance, workplace safety programs, workers’ compensation, recruitment processes, training, employee engagement, and related site administration. The position works primarily in an office at a computer, with regular work on the warehouse floor. It may require normal or extended office hours, including evenings, nights, and weekends, and independent travel to support company objectives and professional development.

Requirements

  • Experience in Retail Grocery or CPG is required.
  • At least 5–7+ years of experience in an exempt leadership position in a distribution or manufacturing setting.
  • Strong consulting, problem-solving, conceptual, and interpersonal skills for working with management, vendors, and customers.
  • Ability to analyze and solve problems of varied scope and implement solutions decisively.
  • Strong project management and organizational skills, including planning work and monitoring progress toward goals.
  • Knowledge of continuous-improvement problem-solving techniques, including DMAIC and 5Y.
  • Strong oral and written communication skills and the ability to convey information effectively.
  • Commitment to exceptional customer service.
  • Knowledge of employment and benefits laws, including ADA/ADEA, EEO, FLSA, FMLA, HIPAA, Wage & Hour, and the Immigration and Nationality Act.
  • Working knowledge of multi-state employment requirements.
  • Strong personal-computer skills and intermediate-to-advanced knowledge of Microsoft Office and HR systems and software.
  • Ability to maintain confidentiality and protect employee rights and responsibilities.

Nice To Haves

  • Bachelor’s degree in a related field.
  • PHR or SPHR designation.
  • OSHA 30-hour certification.
  • ADP WorkforceNow experience.

Responsibilities

  • Maintain a positive employee relations climate through fair application of policies, climate and culture assessment, inclusive communication, and resolution of employee issues.
  • Support implementation of HR and safety programs aligned with business strategic plans.
  • Analyze HR trends, including turnover, retention, time to fill, and recruiting spend; prepare reports for business partners.
  • Partner with leaders and facility management to identify and implement planned outcomes, administer HR policies and procedures, and monitor internal communications.
  • Support managers in identifying employee performance issues and developing action plans to improve performance.
  • Collaborate with operations and HR Shared Services to meet business-unit needs and provide leadership consultation on employee relations, performance reviews, corrective action, recruitment, coaching, and policy awareness.
  • Promote compliance with company policies and applicable federal and state employment laws; advise on legislative changes and ensure consistent policy application.
  • Investigate employee concerns, develop resolutions, and ensure planned outcomes are implemented.
  • Oversee HR administration, including performance appraisal approvals, employee status changes, relocation activities, visas, and employment-law updates.
  • Administer workers’ compensation claims, modified-duty accommodations, return-to-work programs, and follow-up.
  • Support workplace safety and OSHA programs, investigate accidents, coordinate reportable incident communications, and take action to reduce future losses.
  • Oversee safety meetings, audits, inspections, corrective actions, follow-up assessments, safety records, reporting, and compliance documentation.
  • Provide health and safety guidance to help the site meet industry and local, state, and federal requirements.
  • Collaborate with leadership on injury and incident notification, infestation, and case management.
  • Partner with site leadership on employee engagement action plans, participatory workforce practices, recognition, morale, community relations, and adherence to company values and behaviors.
  • Conduct exit interviews and analyze results to inform retention action plans.
  • Manage employee change forms, new-hire and termination processing, and time-and-attendance administration.
  • Facilitate and track annual site training, identify training needs, and partner with Learning & Development on site-specific solutions.
  • Coach supervisors and team members and work with operations on work-system improvements.
  • Manage recruitment, orientation, and training planning within budget; maintain selection, transfer, and promotion processes and develop cost-effective recruitment strategies.
  • Advise managers on selection and total compensation, manage temporary staffing and vendor relationships, conduct pre-employment checks, communicate company benefits, and participate in job fairs.
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