Human Resource Officer - Employee Relations (WFH)

ConnectUs Marketing Solutions

About The Position

The Human Resource Officer - Employee Relations supports employee relations, HR operations, compliance, and recruitment while helping promote a positive workplace culture. The role responds to HR inquiries; manages onboarding and offboarding; processes timesheets and government-mandated benefits; maintains employee records, trackers, databases, and HR software; and prepares management reports. It also supports HR policies and programs, employee engagement, welfare, safety, performance management, and organizational planning. The position requires familiarity with labor laws, due process, and disciplinary procedures, along with the ability to work with minimal supervision and adapt priorities in a fast-paced environment. The role is full-time and long-term, with a work-from-home or Batangas City on-site setup. The schedule is a graveyard shift, Monday to Friday. The training period is one month. Salary is based on skills, attitude, performance, and attendance.

Requirements

At least one year of experience as HR Staff.
Experience processing employees' government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG.
At least one year of hands-on experience in Employee Relations, Labor, Engagement, or a related area.
Bachelor's degree in Human Resource Development Management or an equivalent course.
High level of integrity.
Excellent communication and organizational skills.
Ability to work with minimal supervision.
Solid time-management skills.
Ability to deal effectively with people at all levels.
Creative ability and writing proficiency.
Ability to multitask and work successfully in a fast-paced team environment.
Ability to adapt to change and adjust priorities as needed.
Proficiency with Microsoft Office, including intermediate Word and basic Excel.
Strong knowledge of labor laws, due process, and disciplinary action protocols.

Responsibilities

Respond to emails, phone calls, and HR-related inquiries.
Manage employee onboarding and offboarding, including orientations, documentation, and exit requirements.
Process timesheets for payroll and monitor employee company and government requirements and benefits.
Prepare and process government benefits reports for SSS, Pag-IBIG, and PhilHealth, including remittances, billings, salary adjustments, maternity and sickness notifications, and claims.
Update payment trackers, employment status records, HR databases, and portals.
Monitor employee loans and prepare related reports.
Conduct monthly fieldwork for reporting newly hired and separated employees.
Check SSS, PhilHealth, Pag-IBIG, and DOLE websites for advisories, updates, and regulatory compliance.
Assist the HR Head with organizational and space planning, performance management, and improvement programs.
Participate in developing, documenting, and implementing HR policies and procedures.
Address employee concerns and support wellness, safety, and company–employee communication.
Manage HR software and organize information throughout the employee life cycle, from hiring to offboarding.
Monitor HR formats, documentation, and quality standards for compliance and accuracy.
Participate in HR initiatives that promote employee engagement, safety, welfare, and the company's reputation as an employer of choice.
Prepare, analyze, and send reports as required by management.
Manage employee relations, engagement programs, HR compliance, and recruitment.
Attend and contribute to management meetings.
Perform other HR-related duties as assigned.