Human Resource Manager

Support Solutions•Memphis, TN

5d•Onsite

About The Position

Plans and administers policies relating to all phases of human resources activity by performing the following duties personally or through subordinate supervisors. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Coordinates and supervises the recruiting process, including job postings, screening applicants, interviewing, selecting, and onboarding. Tracks all open positions for the assigned region and records the offers and start dates to show time to fill. Ensures that all employees are correct in Paylocity and update Paylocity to reflect change in job title, pay, site codes, etc. Plans and administers new employee orientation to foster positive attitude toward company goals. Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting. Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance. Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. Advises management in appropriate resolution of employee relations issues. Responds to inquiries regarding policies, procedures, and programs. Administer performance review program to ensure effectiveness, compliance, and equity within the region. Administers salary administration program to ensure compliance and equity within organization. Investigates accidents and prepares reports for insurance carrier. Conducts wage surveys within labor market to determine competitive wage rate. Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations. Prepares reports and recommends procedures to reduce absenteeism and turnover. Responds to unemployment claims and represents organization at personnel-related unemployment hearings, as well as other hearings and investigations.

Requirements

Associates Degree and a minimum of 5 years experience in the field of Human Resources; with experience managing employees through various work processes contained in HR.
Technical writing skills to include authoring of Employee Handbooks, newsletters, publications, etc.
Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, drug screening and felony offender listing.
Must meet all training requirements and keep training current.
Effective verbal and written communication skills
Effective organizational skills, able to complete heavy workloads within established time frames, and perform with frequent interruptions and/or distractions
Effective interpersonal skills, able to establish and maintain cooperative working relationships with others, ability to interact appropriately with others in various contexts and purposes
Must be able to practice confidentiality in all matters pertaining to clients and employees
Has effective time management in the office and in the field and adjust priorities quickly as circumstances dictate
Can perform a variety of duties, often changing from one task to another, in a job that may require significant differences in technology, techniques, environmental factors, physical demands, or work situations.
A working knowledge of community resources
Keeps a professional appearance
Able to follow instructions and work independently
Have a thorough knowledge of computer software programs needed to complete job tasks
Have a general knowledge of office machines. (Fax, Printers, Copiers, etc.)
Understands protocol when working with individuals with developmental disabilities.
Thorough knowledge of rules, regulations, policies, and procedures.
Possess a high degree of leadership and a lead by example mindset, make appropriate job decisions following standard office policies and procedures, recognize an emergency situation and take appropriate action, think through the consequences of a decision prior to making it.
Employee must also provide any medical records required to comply with regulations in force through any governing entity related to business operations and to meet policy and procedure requirements of Support Solutions.

Responsibilities

Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
Coordinates and supervises the recruiting process, including job postings, screening applicants, interviewing, selecting, and onboarding.
Tracks all open positions for the assigned region and records the offers and start dates to show time to fill.
Ensures that all employees are correct in Paylocity and update Paylocity to reflect change in job title, pay, site codes, etc.
Plans and administers new employee orientation to foster positive attitude toward company goals.
Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.
Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
Advises management in appropriate resolution of employee relations issues.
Responds to inquiries regarding policies, procedures, and programs.
Administer performance review program to ensure effectiveness, compliance, and equity within the region.
Administers salary administration program to ensure compliance and equity within organization.
Investigates accidents and prepares reports for insurance carrier.
Conducts wage surveys within labor market to determine competitive wage rate.
Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
Prepares reports and recommends procedures to reduce absenteeism and turnover.
Responds to unemployment claims and represents organization at personnel-related unemployment hearings, as well as other hearings and investigations.
Exhibits behaviors and best practices that are consistent with the vision and values of SSMS.
Practices safe work habits to eliminate and control potential safety and health hazards and to maintain a safe work environment.
Attends all safety training as scheduled.
Work as part of the team to ensure that SSMS Quality Management principles (Plan, Measure, Assess. Improve) are practiced and achieved.
Operates SSMS and personal transportation in a safe and healthy manner.
Performs other job related duties as may be assigned by designated and/or authorized staff.