Human Resource Manager

Joe & the Juice / United States•New York, NY

6d•Hybrid

About The Position

The Human Resource Manager is responsible for HR compliance and process improvement across HQ, store, and new store openings. This role ensures adherence to federal, state, and local employment laws, maintains HR policies and handbooks, and supports wage and hour compliance, audits, and other risk mitigation activities in partnership with leadership and legal. The position also drives policy and process improvements by developing scalable HR programs, standardizing workflows, managing companywide policy rollouts, and partnering cross functionally to improve efficiency and consistency across corporate and field teams. The role also supports onboarding and corporate immersion for new HQ hires, helping ensure a consistent and effective introduction to the company’s culture, systems, and ways of working.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
3–4 years of progressive Human Resources experience, with a strong focus on HR compliance, and policy administration.
Experience supporting both hourly and corporate employee populations in a multi-location environment preferred.
Strong knowledge of federal, state, and local employment laws, including wage and hour regulations, leave laws, harassment prevention, and workplace compliance requirements.
Demonstrated ability to identify process improvement opportunities and implement scalable HR solutions.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills with strong attention to detail.

Responsibilities

Ensure compliance with federal, state, and local labor laws and employment regulations for new and existing markets
Maintain and update HR policies, procedures, handbooks, and required postings.
Support wage and hour compliance, including meal/rest breaks, overtime, scheduling, and recordkeeping practices for hourly employees.
Partner with legal counsel and leadership on risk mitigation and compliance initiatives.
Assist with audits, unemployment claims, workers’ compensation coordination, and documentation management.
Draft, maintain, and update employee handbooks, HR policies, SOPs, and workplace guidelines to ensure compliance with federal, state, and local employment laws.
Develop, implement, and continuously improve scalable HR processes, programs, and standard operating procedures to support organizational growth and operational efficiency.
Recommend and implement process improvements that enhance employee experience, improve manager effectiveness, and ensure consistency across field and corporate teams.
Manage companywide policy rollouts and employee acknowledgments, ensuring proper communication and documentation.
Partner cross-functionally with Operations, Payroll, Recruiting, Training, Legal, and IT teams to streamline HR workflows and improve service delivery.
Support change management efforts related to new HR programs, policies, technologies, organizational restructures, and operational initiatives.
Monitor HR metrics, employee feedback, audit findings, and operational trends to identify opportunities for continuous improvement.
Drive consistency and standardization of HR practices across corporate offices, field operations, and new store openings
Support corporate onboarding and corporate immersion programs for new HQ hires to ensure a consistent, engaging, and effective introduction to the organization.
Coordinate structured onboarding and immersion experiences that introduce company culture, values, systems, and key business functions.
Partner with cross-functional teams to deliver a seamless onboarding and immersion journey that reinforces organizational expectations and ways of working.
Continuously evaluate and improve onboarding and immersion processes to enhance consistency, engagement, and early employee success.