Human Resource Lead - Full Time

Belk•Suffolk, VA

8d•Onsite

About The Position

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. This role leads hiring, training, and retention activities, while building effective weekly schedules. The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and achieve store objectives. This is an hourly position, with monthly bonus eligibility.

Requirements

Ability to use data, guidance, and judgment to support timely, effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuous learning.
Ability to own assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
At least 1 year of Retail Leadership/HR Management experience and a commitment to customer service excellence.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, and stretch for product, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Fill open positions by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process; maintain frequent communication and support throughout the candidate experience.
Conduct engaging onboarding and ensure structured onboarding is completed so new hires are prepared to deliver service, selling, and operational excellence; confirm understanding of roles, company policies, benefits, and scheduling, communication, and learning platforms.
Lead store retention and engagement activities and champion continuous learning initiatives; build team connections, celebrate achievements, and recognize associate contributions.
Maintain accurate and up-to-date associate data across company systems and files for record compliance, staffing, benefits, scheduling, payroll, and reporting.
Create schedules aligned with talent, traffic, and business needs; review availability and time-off requests with store leaders; audit timecards and track attendance daily.
Participate in weekly leadership workload planning meetings; prepare, plan, and schedule hiring, training, and engagement tasks; use talent reporting and data to identify successes and opportunities.
Provide ongoing guidance and support to the store team by responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
Lead shortage control and minimize risk in designated areas while ensuring compliance with asset protection, safety guidelines, and security protocols.