Human Resource Lead - Full Time

Belk•Smithfield, NC

11d

About The Position

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for store associates. The role leads hiring, training, and retention activities, builds effective weekly schedules, and collaborates with store leaders to support associate success and achieve store objectives. This is an hourly position with monthly bonus eligibility. The role also supports store operations through associate guidance, data and record maintenance, cash office functions, and shortage control. The job posting notes that its listed responsibilities and qualifications are not all-inclusive and that additional duties may apply.

Requirements

At least 1 year of Retail Leadership/HR Management experience and a commitment to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Recruit and source candidates, review applications, schedule interviews, initiate background checks, and complete hiring; communicate with candidates throughout the process.
Conduct engaging, structured onboarding and ensure new hires understand their roles, company policies, benefits, scheduling, communication, and learning platforms.
Lead retention, engagement, and continuous learning activities; foster team connections, celebrate achievements, and recognize associate contributions.
Maintain accurate associate data and files for compliance, staffing, benefits, scheduling, payroll, and reporting.
Prepare schedules aligned with talent, traffic, and business needs; review availability and time-off requests with store leaders, audit timecards, and track attendance.
Participate in weekly leadership workload-planning meetings and use talent reporting and data to highlight successes and opportunities.
Respond to associate concerns, gather relevant information, support resolution, and maintain confidentiality.
Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
Lead shortage control and minimize risk in designated areas while ensuring compliance with asset protection, safety, and security protocols.