Human Resource Generalist

BETHESDA HEALTH AND HOUSING • Willmar, MN

1d • Onsite

About The Position

As a Human Resources Generalist, you’ll serve as a key partner to workforce planning with scheduling staff in our ancillary departments, and compliance with employee coaching and onboarding. You’ll ensure HR Practices reflect our values and support a thriving, high-performing team. Your role bridges day-to-day support for the HR department and scheduling – helping to drive engagement, consistency, and a culture where people grow and stay.

Requirements

• High school diploma or equivalent required
• Strong organization, time management, communication, and customer service skills.
• Experience building schedules for large or multi-department teams.
• Proficiency with OnShift scheduling software, Microsoft Office (Excel, Outlook, Word, Teams).
• Ability to manage competing priorities and stay composed through frequent interruptions and last-minute changes.
• Ability to maintain strict confidentiality of employee and resident information.

Nice To Haves

• Post-secondary education (diploma, associate’s degree, or higher) preferred.
• Minimum of 2 years of scheduling, staffing, or administrative coordination experience in healthcare or senior living is preferred but not required.

Responsibilities

• Create, publish, and maintain master and daily schedules for assigned ancillary departments in OnShift; process time-off requests, shift trades, and schedule changes accurately and ahead of posting deadlines.
• Monitor call-ins and open shifts each day; secure replacement coverage by phone, text, and messaging; escalate gaps that put minimum coverage or service levels at risk.
• Manage rotational schedule templates and weekend and holiday rotations.
• Record paid personal leave and gather daily absentee information and report occurrences under Bethesda’s attendance policy.
• Meet regularly with ancillary department directors and Human Resources regarding coverage needs, open positions, time-off planning, and recurring staffing gaps; escalate unresolved issues promptly.
• Review timecards, missed punches, and schedule variances ahead of each pay period close; keep staffing records and scheduling documentation accurate and current; orient new team members to Bethesda’s scheduling processes.
• Partner with on-site HR representatives and leadership to ensure strong onboarding and compliance practices and consult on people-related topics.
• Other Duties as Assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED