Human resource Business Partner

Pattern•Hebron, KY
•Onsite

About The Position

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. We are looking for a Human Resource Business Partner (HRBP) to be a strategic partner in ensuring the success of the HR department functions such as onboarding, benefits, payroll, leave, performance management, employee relations, and enforcing company policies and practices. This is an incredible opportunity to champion best in class HR strategy, creating a healthy and engaging culture for all employees. This is a full time, onsite position, based at our Hebron, KY warehouse, supporting our Back Half Days Shift - Thursday through Saturday, 6:am-6:30pm.

Requirements

  • 3-5+ years of preferred experience in HR at the Generalist or equivalent level, preferably in a manufacturing, warehouse, or retail environment
  • Minimum of a 4-year degree, with a flexible field of study if offset by strong work experience
  • Ability to work onsite during designated shift schedule, with ability to assist on night shift or earlier if needed
  • High ethical and confidentiality standards
  • Strong expertise in employee relations and employment law, specifically EEOC, FMLA, and ADA.
  • Confidence and competence to operate with minimal oversight and comfortably build new processes in ambiguity
  • Demonstrated capability in strategic partnering with Operations Managers, leadership development, coaching, and policy-writing
  • Excellent communication, analytical, and computer skills (MS Office, Google Suite)
  • Ability to manage diverse workload in a fast-paced environment while maintaining a calm and professional demeanor when handling difficult situations

Nice To Haves

  • Bilingual (Spanish) and Workday experience strongly preferred
  • Experience building culture and employee engagement
  • Working knowledge of employment law, including FMLA, ADA, FLSA, OSHA, ACA regulations
  • Benefits liaison experience

Responsibilities

  • Partnering strategically with Operations Managers (OMs) on long-term planning, workforce needs, and building scalable processes for the Hebron site (~650–700 employees).
  • Providing guidance, dotted-line leadership, and daily direction to shift HRAs, Coordinators, and Generalists.
  • Driving leadership development, coaching managers/supervisors, managing performance improvement, and leading succession planning.
  • Managing complex employee relations, conducting objective investigations, and ensuring compliance with employment laws (EEOC, FMLA, ADA, OSHA).
  • Analyzing HR metrics in partnership with leadership to develop targeted solutions, enhance workplace culture, and improve retention.
  • Serving as the site benefits liaison, overseeing accommodation requests, onboarding, and training programs.
  • Maintaining HRIS data accuracy, badge systems, OSHA logs, and vendor relationships while supporting recruitment as needed.
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