Human Capital Systems Manager
About The Position
The Human Capital Systems Manager leads the day-to-day operation and support of Workday and supporting Human Capital systems. The role maintains system stability, data quality, and consistent execution of employee lifecycle processes, including onboarding, employee changes, and offboarding. It combines hands-on system support, operational coordination, and people leadership, while partnering with Human Capital, Payroll, Technology, vendors, and other Operations colleagues. The manager leads a team of four direct reports, setting priorities and responsibilities, developing capabilities, supporting cross-training, and balancing workloads. The position also contributes operational insight to system improvements by providing requirements, supporting testing and rollout, and helping ensure updated processes can be maintained by the team. It is not solely responsible for system optimization, automation, or long-term systems strategy; system changes are handled collaboratively with consideration for employees, People Leaders, Payroll, and downstream business impacts.
Requirements
- At least 6 years in a Human Capital Systems, HRIS Analyst, or HRIS Administrator capacity.
- Hands-on Workday experience and strong knowledge of HRIS platforms and connected systems, including how configuration, data, and integration changes affect business processes.
- Experience managing daily HRIS support and partnering with Human Capital, Payroll, Technology, and process improvement colleagues.
- Advanced Microsoft Excel skills, including PivotTables, VLOOKUPs, and other functions and formulas.
- Excellent written and verbal communication skills, with the ability to work effectively across teams and levels.
- Organized, self-directed approach and a track record of taking ownership and following work through to completion.
Nice To Haves
- Bachelor’s degree preferred in HR Management, Business Administration, Computer Science, Information Systems, or a related field.
- PMP, SHRM-CP, SHRM-SCP, SPHR, or Prosci Change Management certification preferred.
Responsibilities
- Manage the daily operation and support of Workday and supporting Human Capital systems, including onboarding, employee changes, and offboarding.
- Coordinate daily support requests, set team priorities, monitor progress, and escalate issues affecting employees, payroll, or business operations.
- Oversee routine configuration, business processes, security, reporting, and data quality; ensure operational changes are tested, documented, and implemented consistently.
- Coordinate troubleshooting for Workday and connected workforce and timekeeping systems in partnership with the Operations team, Technology, and vendors.
- Identify recurring issues and process gaps, resolve operational problems, and partner with Operations team members on root-cause analysis and sustainable improvements.
- Lead four direct reports by setting clear responsibilities, developing capabilities, supporting cross-training, and balancing daily workloads.
- Partner with Operations colleagues on optimizations, automation, and new functionality.
- Contribute requirements from daily operations, support testing and rollout, and help ensure updated processes can be maintained by the team.
- Be accountable for daily support, system stability, data quality, and consistent execution of employee lifecycle processes.
- Provide hands-on guidance and people leadership so the team can resolve issues, meet operational needs, and maintain clear documentation.
- Coordinate with business partners to understand priorities and address downstream impacts.
Benefits
- Medical, dental, vision, and life insurance
- 401K with company match
- Vacation time, sick time, and paid holidays
- Paid parental leave
- Short-Term Incentive Plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
