Human Capital Associate

City of New York•New York City, NY

1d•Hybrid

About The Position

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to educate consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. The Human Capital Unit supports all DCWP staff and programs through recruitment, onboarding, and personnel operations. We’re seeking a driven and collaborative Human Capital Associate to help attract, hire, and retain top talent. This role is ideal for someone passionate about public service, workforce development, and operational excellence.

Requirements

High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above
Education and/or experience which is equivalent to the above

Responsibilities

Collaborate with divisions to assess staffing needs, draft job postings, and ensure compliance with civil service protocols and salary requirements.
Post and monitor positions in internal systems (e.g., NYCAPS/eHire, SmartRecruiters) and on external job boards.
Provide direct support to hiring managers throughout the recruitment process, offering guidance and ensuring timely, accurate responses.
Serve as the main point of contact for selected candidates, managing communications, job offers, and onboarding paperwork (background checks, fingerprinting, financial disclosures, etc.).
Coordinate and facilitate new hire orientations, ensuring a smooth and welcoming transition for all new employees.
Lead recruitment and placement efforts for interns, temps, volunteers, consultants, and other non-civil service employees.
Cultivate partnerships with schools, community organizations, and non-profits to expand talent pipelines for special programs.
Manage civil service appointment list processes, including PRISE monitoring, hiring pool coordination, and list closures.
Provide training and guidance to divisions on appropriate civil service titles, required forms, and 55-a program use.
Conduct parity analyses and collaborate with budget, timekeeping, and payroll teams to ensure accurate implementation of approved actions.
Represent the agency at job fairs and career information sessions, coordinating event logistics and presentation materials.